Call for Leadership Series Panelists


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DMEC is seeking employers who are interested in serving on a panel during for the 2015 Leadership Series: Best Practices in Managing Absence in Call Centers. If you are willing to share your experience with your peers, please contact Terri Rhodes at 800.789.3632 ext. 117 or

DMEC will be conducting two Leadership Series workshops. An in-person meeting will be held in Dallas, Texas on March 26, 2015. The webinar workshop will be held May 7, 2015.

The workshops will explore what employers are doing to reduce the impact of absence and identify contributing factors. We will hear from employers who have developed targeted leave management strategies for employees working in call centers.

Make your voice heard. The ideas, feedback, discussion, and strategies generated through these free workshops will be incorporated into a national study on Customer Contact Center Best Practices in Absence Management. In August 2015, all participants will receive a complimentary copy of the information-packed Best Practices Customer Contact Centers white paper, a valuable resource in helping you manage your call center workforce.

This is an EMPLOYER ONLY forum, no suppliers or vendors, please.