2015 Leadership Series White Paper: Best Practices in Managing Absence in Call Centers

DMEC StaffLeadership Series, Resources, White Papers

2015 Leadership Series White Paper

The 2015 DMEC Leadership Series, sponsored by Liberty Mutual for the eleventh consecutive year, explored best practices in managing absence in call centers. Human resources managers, disability managers, health and productivity managers, call center supervisors, and benefits managers from a variety of industries and companies came together to explore the most effective ways to manage these absences.

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If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

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