Building a Paper Trail: Leave & Disability Administration Correspondence
By Sheri Pullen
Employee notifications and correspondence are a critical piece of any successful leave and disability administration program. In addition to apprising an employee of key steps needed to move forward with a leave request, notifications and their content serve a broader purpose — building a paper trail.
When everything goes favorably with a leave of absence, notifications aren’t given a second thought. The employee requests a leave, and in a timely manner, submits supporting documentation; the leave is approved, and ultimately, the employee is reinstated to his or her job. In these scenarios, many employees barely read the notifications they receive.
All of that changes if an employer denies a leave request, or worse, terminates the employee. In these cases, most employees apply a greater level of scrutiny when reviewing notifications. If employers don’t have their ducks in a row and neglected to send a letter, or even just excluded one required paragraph, that can spell big trouble, especially if the employee files a lawsuit.
Consider Dusik v. Lutheran Child & Family Servs. of Illinois, in which a federal district court in Wisconsin rejected the employer’s motion to dismiss an employee’s claims of FMLA interference and retaliation based largely on the alleged lack of required employee notifications.
Full content is available to DMEC members only. Please log in to view the complete resource.
If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.
If you are being asked to log in more than once, please refresh your browser.