Portal-Enabled Absence Reporting Puts Responsibility in the Hands of the User
By Angie Brown
Director, Absence and Regulatory Compliance
ClaimVantage
While many employers fear the threat of their first review by the U.S. Department of Labor (DOL), Clark County, Nevada, has been blessed with more than one. To avoid litigation or compliance challenges, the county was intentionally overly generous with Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA) leave requests.
The county, which includes Las Vegas, is the 14th largest municipality in the nation. The county’s 7,500 employees serve approximately 2.2 million residents and 46 million visitors a year. The county insources its leave administration program through its risk management team, with one workers’ compensation (WC) coordinator and three other claim technicians tasked with managing all other leave administration programs. Aside from FMLA leave, the county offers a very generous nonoccupational leave package, providing employees with parental leave, catastrophic leave, and unpaid leave, among other leaves.
The Challenges
Clark County was manually tracking all these leaves, making absence management exceptionally difficult.
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