Filling in the Gaps with Leave Management Technology
By Angie Brown
Business Development Manager
Technology does not eliminate human error, but it can erect barriers to our impulses to jump to the first “right thing.”
Let’s see how that happens in the trenches of integrated absence management (IAM). And let’s have a little fun, because most of us have encountered case scenarios that were almost too funny to be true.
Leave as Accommodation
Meet Billy Joe and Bobby Sue, two young lovers with nothing better to do, than sit around the house, and watch the tube. Billy Joe wanted some time off work.
Billy Joe had heard of the Family and Medical Leave Act (FMLA) before and decided that it was likely his best route. He grabs his trusted employee handbook and calls his leave administrator, Mary, who advises Billy Joe that one must have worked 1,250 hours and 12 months to be eligible. His 3.5 weeks of employment had left him rather short for FMLA eligibility. Not to worry, Mary is very diligent and promises to send Billy Joe his eligibility denial in writing.
“But wait!” Billy cries, “What can I do? I absolutely cannot work. I feel debilitated!”
Mary knows what this means because she has read about the Americans with Disabilities Act Amendments Act (ADAAA). She knows she needs to engage in the interactive process. “Billy, please don’t fret,” she assures him. “Why don’t you tell me what is ailing you, and how we can help you to be your best person here at work?”
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