Webinar Recording: Digital Solutions – A Window Into the Back Office of Absence

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How would you feel if 10,000 employees walked into your headquarters office and could see how their absences are being managed? Digital solutions deliver shorter turnaround times, increased awareness, and, in turn, come with increased customer expectations, including greater transparency. If you want to provide superior customer service, you’ll need to bring employees much closer to each stage of your absence management process.

In this webinar, we explored key absence case management functions that you should evaluate to ensure a positive digital experience.


  • Megan Holstein, JD, SVP Absence and Claims Products, Fineos
  • Jonathan Boylan, BSC, Chief Technology Officer, Fineos


This webinar qualifies for the following CEUs: 1 CLMS (privacy), 1 CPDM, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.

Full content is available to DMEC members only. Please log in to view the complete resource.

If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

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