2019 Tools & Tactics Webinar: Results of the 8th Annual Leave Management Survey

DMECTools & Tactics, Webinars

Thursday, Feb. 7

9:00 am PT | 12:00 pm ET

As absence and disability programs continue to evolve, questions like how to manage the complexities like intermittent leave, whether insourcing, co-sourcing or outsourcing is the right option, what can be done to incentivize RTW and SAW, and how to handle new paid sick, parental or family care leave laws are becoming more and more common. As employers of all sizes and industries advance in their thinking, this webinar will offer practical insight into what’s working well and what is expected to change in the coming years.

DMEC and Spring Consulting Group have partnered together again this year to understand employer challenges in managing all types of leaves, including the Family and Medical Leave Act (FMLA), state family and medical leaves, military leave (USERRA), state military leave, jury duty, other state mandated leaves, municipal/county leaves, other company specific leaves (e.g., bereavement, administrative, personal leaves, etc.) and of course, the interplay with the ADA and the amended ADA (ADAAA).

This DMEC webinar is free for members and nonmembers.

DMEC members receive free access to 30+ live webinars per year. Not currently a DMEC member? We invite you to register and get a taste of the benefits DMEC members have access to throughout the year.

Learning Objectives

  • Examine employer challenges in administering and managing all types of leave.
  • Gain insight into the leave management survey feedback based on administrative preferences.
  • Discover how employers of various sizes and industries are managing different leaves.
  • Gather best practices and tips for managing leaves, as identified in survey feedback.


Karen English, ARM, CPCU, Senior Vice President, Spring Consulting Group, LLC

Karen Trumbull English has over 20 years experience in the property/casualty, disability, absence, health, and welfare arenas. She provides strategic direction, analysis, and implementation expertise, and routinely works with integrated disability, absence, and health management programs, and also alternative risk financing vehicles such as captives. She has received industry awards for both brokerage and consulting and has spearheaded years of industry leading research.




Lai-Sahn Hackett, CPDM, ARM, Consultant and Director of Market Research, Spring Consulting Group, LLC

Lai-Sahn has over five years experience in employee benefits, program design, and implementation. She provides technical research and conducts a number of benchmarking surveys focused on integrated disability, absence and health management, wellness, and voluntary products. She holds the CPDM and ARM designations, and her MA life, health and accident insurance licenses.





Terri Rhodes, CPDM, CCMP, Chief Executive Officer, DMEC

Terri is the Chief Executive Officer of DMEC. Terri has extensive experience in all aspects of absence and disability management and is responsible for strategic oversight and management of DMEC. Prior to joining DMEC, Terri was an Absence and Disability Management Consultant for Mercer delivering strategic absence and disability management solutions to clients of all sizes, Director of Absence and Disability for Health Net, and Corporate IDM Program Manager for Abbott Laboratories. Terri holds an MBA from Columbus University, a Certified Professional in Disability Management (CPDM), and a Certified Case Management Professional (CCMP). Terri has spoken at local and national industry conferences on absence and disability program implementation and administration. She is a contributing author and editor on several DMEC publications as well as a contributor to the new CPDM curriculum.


Registration Fees

Registration Fees
DMEC members Complimentary
Nonmembers Complimentary

This DMEC webinar is free for members and nonmembers. Not sure if your organization is a member? Use our online form to verify membership and sign up as an individual under your company’s membership.