Webinar Recording: EEOC Insights Into What Employers Still Get Wrong About the ADA

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This webinar provided a front row seat to the EEOC’s perspective on best practices for ADA compliance and lessons learned from employers who get it wrong. A representative from the EEOC and an ADA accommodations expert offered an analysis and practical pointers for compliance with issues that continue to challenge employers under the ADA. This presentation focused on the following:

  • Telework as a reasonable accommodation: What should an employer do when an employee asks for telework for reasons related to a disability? Can the job be done from home? What if the employee has performance problems?
  • Qualification standards vs. essential functions: What is a qualification standard, how does it differ from essential functions, and why does it matter?
  • Managing leaves of absence under the ADA: Inflexible leave policies may violate the ADA, and an indefinite leave of absence is not a reasonable accommodation. What can an employer do for the vast majority of leaves that fall in between? How do you assess a leave request for reasonableness? How do you manage multiple requests for extensions? What medical inquiries can you make?
  • Reinstatement and reassignment following leave: When, why, and for how long do you have to hold the employee’s specific job open? What are your obligations for reassignment? When can you call it quits?


  • Gail Cohen, J.D., Director, Employment Law & Compliance, Matrix Absence Management, Inc.
  • Christopher Kuczynski, J.D., LLM, Assistant Legal Counsel, EEOC


This webinar qualifies for the following CEUs: 1 CLMS, 1 CPDM, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.

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