Doing More than Just Surviving: Using CPR to Thrive When Managing Difficult HR Matters

By Rachel Shaw, MBA

President
Shaw HR Consulting, Inc.

Do you find yourself getting frustrated — feeling limited in what you can do as an HR professional? Does it feel like employees have more rights than your organization does? Do you worry that your good employees are tired of putting up with those who don’t comply with company policies? It is time to do more than just survive HR. It’s time to combine your skills, passion, and tools to tackle some of the most difficult and frustrating HR issues — and begin to THRIVE!

So, what can you do to start thriving? Employ CPR!

1. CONTENT: Know your stuff. You have to make sure you know and reference the agreements, rules, laws, and policies of your organization. Hold all employees, and the organization accountable to them. During the 2019 DMEC Annual Conference in my session, Let’s Do More Than Survive HR: Using CPR to Thrive While Managing Difficult HR Matters, I will share strategic and practical ways to get your team better prepared to dominate when it comes to content knowledge.
2. PROCESS: Develop and implement sound and powerful processes, consistently. Process is key to supporting good employees, protecting those who need assistance, and holding accountable those employees who can’t or won’t do their jobs. During my session, I will share examples of processes that can change your organization’s culture for the better, overnight!
3. REASON: Perhaps most importantly, you need to remember why you care about this work. It’s critical to feed your soul and get excited about your mission again. Without a reason behind this work, why are you working this hard? For most HR professionals, they can’t help but be drawn to the emotional nature of the work. The role of human resources is critical in the organization. It’s important to remember that even within the most significant functions there is room for fun —the highest functioning teams have fun while doing their work. You could be the person who reminds the organization of this by sparking excitement to do the hard work that HR demands.

With CPR you not only have the professional competency needed to perform this very draining job, but also to build the passion needed to fuel the work. The challenges faced in HR are continuous and growing, so how do you continue to do the work that you love, or once loved? Feed your brain (content), hands (process), and heart (reason).

I look forward to seeing you in August at my session, Let’s Do More Than Survive HR: Using CPR to Thrive While Managing Difficult HR Matters.