Webinar Recording: Basic, Better, Best – Solutions to Improve Your ADAAA Documentation

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We know proper documentation is critical to our programs and policies, but some of us still struggle to incorporate robust documentation systems within our organizations. Without clear guidance on the matter, ADAAA documentation has proven to be among the most frustrating for employers. Clear and consistent documentation of the interactive process is critical in order to demonstrate your efforts to comply with regulatory guidelines. However, there’s a continuum of maturity for all organizations regarding what documentation and processes are appropriate under the ADAAA.

This  webinar shared highlights from the 2019 DMEC ADA Administration Pulse Survey and discussed the continuum of basic, better, and best documentation practices. Whether your organization is at a more basic documentation level or more advanced, this webinar offered practical examples and helpful tips to enhance your current efforts and take your program to the next level.


  • Kay Bristow, Accommodation Specialist, The Standard
  • Samantha Reed, Absence Management Consultant, The Standard


This webinar qualifies for the following CEUs: 1 CLMS, 1 CPDM, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.

Full content is available to DMEC members only. Log in to view the complete resource.

If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

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