Obtaining a “Complete and Sufficient” Certification for an FMLA Request

By Gail I. Cohen, JD

Director, Employment Law & Compliance
Matrix Absence Management

Employers can use the Family and Medical Leave Act (FMLA) regulations to get the information to which they are entitled to support an employee’s request for a leave of absence.

FMLA regulations provide that an employer is entitled to a “complete and sufficient” certification with information to help the employer determine whether the employee has a qualifying “healthcare provider” and whether the employee has a “serious health condition.” If so, the certification should advise the employer whether that condition warrants time off from work, the duration of leave necessitated by that condition, and the frequency of absences (if the request is for intermittent as opposed to a continuous leave).

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