2020 Virtual Education Forum Webinar: The Do’s and Don’ts of Defensible Documentation

DMECVirtual Education Forum, Webinars

Tuesday, Apr. 21

9:00 am PT | 12:00 pm ET

Defensible documentation requires a great deal of intricacy, especially when it comes to ADA or FMLA compliance, but how do you know if you’re capturing enough detail? When is too much documentation a problem? What are the most common mistakes you should avoid? Documenting inappropriate or incomplete information within an ADA or FMLA request can impact a court’s ruling if the employer’s actions are challenged in litigation — especially when reasonableness or undue hardship decisions are part of the case.

In this session, we’ll discuss how to effectively document the interactive process from beginning to end of an accommodation request, while exploring best practices, risks to avoid, and what information and detail to include to ensure your documentation is defensible.

DMEC members receive free registration for webinars. Log in to your DMEC account prior to registering to receive member pricing.

Learning Objectives

  • Gain an understanding of employer responsibilities once an accommodation request is received.
  • Identify how to accurately capture the interactive process as the accommodation request evolves.
  • Explore best practices regarding documentation of reasonableness and undue hardship decisions.


Tamika Newson, JD
Assistant Vice President

Ms. Newson is an Assistant Vice President and Legal Counsel in Unum's Law Group. She joined Unum after 22 years of employment law counseling and litigation as a partner in several large law firms. Prior to joining Unum, she litigated employment matters nationwide. She advises human resources on all employment-related legal issues, with particular emphasis on FMLA, ADA, leaves of absence, wage/hour compliance, military leaves, restrictive covenants, and employee relations issues. She also provides legal support for Unum's FMLA and ADA offering.

Danette Washum
Manager, ADA Support Services

Danette has worked at Unum for about 14 years in a variety of roles. She started out as an FMLA specialist before transitioning into the FMLA consultant, and quality compliance specialist roles. Currently, Danette leads ADA support services as the ADA manager, and is responsible for the team’s individual performance, as well as internal, field, employer, marketing, broker, and underwriting relationships.


This session qualifies for the following CEUs: 1 CLMS, 1 CPDM, 1 PHR, and 1 SHRM. To qualify for CEU credit:

  • You must attend the full duration of the webinar. Following the webinar and once attendance has been confirmed, you will receive an email with CEU reporting information.
  • You must register for and watch the webinar individually. Group participation does not qualify for CEU credit.

CLMS Logo_RGB_PNGExclusively offered by DMEC, the Certified Leave Management Specialist (CLMS) program is the only professional designation of its kind that provides interactive, hands-on training to ensure your programs effectively comply with state and federal leave laws. Learn more about the CLMS program.

 Registration Fees

Registration Fees
DMEC members Free
Nonmembers $29.99

DMEC members receive free registration for webinars. Not sure if your organization is a member? Use our online form to verify membership and sign up as an individual under your company’s membership.

Sponsored by:
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