Five Reasons to Track State-Administered PFML

By Megan Holstein, JD

SVP Absence & Disability Claims
FINEOS

By Eoin Kirwan

Head of Product
FINEOS

Our industry has an unfortunate habit of cutting up the employee’s absence journey into multiple fragments. We lose the single holistic picture that best enables a good employee experience and optimized return-to-work (RTW) outcomes.

Carriers, third-party administrators (TPAs), and employers often use different systems and teams to manage employer-funded disability insurance versus state-administered insurance versus state-mandated job protection versus accommodations, voluntary insurance, and the list goes on.

But it’s all one absence journey to the employee. Not only does this give them a fragmented service experience — overlapping correspondence, duplicating information to multiple case managers, etc. — it leads to missed opportunities for insight, coordination, and effective interventions.

The jigsaw puzzle is about to get even more pieces. How will the industry respond?

Full content is available to DMEC members only.

to view the complete resource.

If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

If you are being asked to log in more than once, please refresh your browser.