Absence & Accommodation Technology: System Selection

Tasha Patterson@Work

Delving into Your Accommodation System Selection

By Geoffrey Simpson

VP of Sales & Marketing
Presagia

My previous 2020 columns have covered how to lay the groundwork to hunt for technology, the importance of looking at a system’s security, and what to look for in a new leave management system. The next piece of the absence management puzzle is managing accommodations, a growing concern for employers largely driven by an increased focus on Americans with Disabilities Act (ADA) compliance. In fact, employer fees from ADA charges filed with the Equal Employment Opportunity Commission (EEOC) reached $116.1 million in federal fiscal 2019.1

When looking for technology to support your accommodation program, it’s crucial to consider the depth of functionality offered by each system you review. At a minimum, you need a system that centralizes all accommodation data. This provides a centralized holistic picture of each employee you walk through the interactive process. Don’t stop with the minimum requirements.; look for additional features that will help you manage accommodations more efficiently and report on key metrics.

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