Absence & Accommodation Technology: Communication, Collaboration, and Process

Tasha Patterson@Work


Communication, Collaboration, and Process for Your Absence Technology Implementation

By Geoffrey Simpson

VP of Sales & Marketing

As important as finding the right absence management technology is how your organization implements it. No matter how good your technology is, if you don’t have the right implementation team, communication strategy, and process in place, you won’t end up with the solution you expected.

Implementations are a tricky time. Often, you want to move quickly to improve the employee experience and produce better outcomes. This can drive the mistake of leaving key people out of the process. One common mistake I have seen is the human resources (HR) team forgetting to involve the information technology (IT) team. While today’s cloud-based absence management systems require minimal IT involvement, they do require data feeds from other systems, which often need to be built by IT. Forgetting this can lead to long project delays.

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