2021 Tools & Tactics Webinar: Compliance & Empathy – Creating a Balanced ADA Program for a Post-Pandemic Workplace

Jennifer NelsonTools & Tactics, Webinars

Tuesday, Oct. 5

9:00 am PT | 12:00 pm ET

We have all felt the extraordinary effects of the pandemic. These experiences have pushed employees to change their perceptions about what really matters. Employees are placing more value than ever on protection, safety, and preparedness and are now making their own well-being a priority. To respond to these changed values, employers will need to continue to reimagine the workplace experience. Everything is being impacted from where, when, and how we work to how to support employees and make them feel secure. As employers respond, it’s important to understand there is no one-size-fits-all solution; no one approach is likely to meet the needs of all employees, nor would an overly prescriptive solution be compliant with the reasonable accommodation requirements of the Americans with Disabilities Act (ADA).

Join us for this session as we break down some of the most common post-pandemic accommodation requests we expect to see as we move into our “next normal.”  We’ll discuss how to help train your managers in the ADA interactive process and provide strategies that are both compliant and empathetic to ensure a smooth transition as you prepare to welcome employees back to the workplace.

DMEC members receive free registration for webinars.

Learning Objectives

  • Gain an understanding about which groups of employees have been disproportionately impacted by the pandemic.
  • Identify key considerations to help ensure your policies are more personalized and meaningful to your employees.
  • Discover potential solutions for common accommodation requests so you can help manage your business needs in a compliant fashion.


Vincent Branchesi
Director, Center of Excellence
U.S. Group Benefits

Vincent Branchesi is an expert on the workforce and a leading voice of MetLife’s employee benefits trend study. A recognized thought-leader, Branchesi shares his thoughts and expertise on how employers can adapt and stay relevant in today’s evolving workforce; allowing them to attract, engage, and retain the best talent. Prior to discovering his passion for the evolution of the workplace, Branchesi was part of the product strategy team at MetLife and helped grow their accident and health business while improving customized plan design capabilities. He has also overseen focused marketing efforts for some of the largest employee benefits brokerage and consulting firms in the United States. In addition, Branchesi served as the immediate past chairman of LIMRA’s workplace benefits advisory board, an industry association of the largest group benefit carriers in the United States.

Tony Dulgerian
Senior Counsel, Legal Affairs

As senior counsel in MetLife’s U.S. insurance law department, Tony Dulgerian focuses his practice on the development, administration, marketing, and sale of MetLife’s leave and insurance products, including state statutory leave, FMLA, ADA, employer-sponsored leave, and disability. Prior to this role, Tony assisted employers with leave and other employment-related compliance issues for an AmLaw 100 firm. Tony graduated from New York University, cum laude, and Fordham University School of Law, magna cum laude.


This session qualifies for the following CEUs: 1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM. To qualify for CEU credit:

  • You must attend the full duration of the webinar. Following the webinar and once attendance has been confirmed, you will receive an email with CEU reporting information.
  • You must register for and watch the webinar individually. Group participation does not qualify for CEU credit.

CLMS Logo_RGB_PNGExclusively offered by DMEC, the Certified Leave Management Specialist (CLMS) program is the only professional designation of its kind that provides interactive, hands-on training to ensure your programs effectively comply with state and federal leave laws. Learn more about the CLMS program.

Registration Fees

Registration Fees
DMEC members Free
Nonmembers $29.99

DMEC members receive free registration for webinars. 

Sponsored by:

Link to MetLife