Navigating DMEC’s New Multi-Media Webinar Platform
In September, DMEC launched a new, multimedia webinar platform to provide enhanced viewing options for our growing audience. DMEC’s webinars will continue to deliver the relevant industry education, best practices, and guidance you have come to expect, but now on a superior, interactive presentation interface that puts you in control of your experience.
To help you make the most of this new platform, check out the new features coming your way and technical tips for the best audio and viewing experience.
Customizable Webinar Console
In the new webinar console, all widgets can be resized or moved on the screen as well as opened and closed from the menu at the bottom of the console. Customize your viewing experience to fit your learning style and needs.
The new webinar console features a “Resources” widget, which will include a downloadable link to the PowerPoint presentation and any other relevant content for the webinar.
Continuing Education Widget
Your certificate of attendance and CEU verification/activity ID codes will now be at your fingertips in the webinar console. To open the “Continuing Education” widget, select the yellow “Continuing Education ” icon from the menu bar.
To earn credit, watch the webinar for the required number of minutes and then download your certificate of attendance which will include CEU verification/activity ID codes for the webinar.
Please note: In the new webinar platform, the certificate of attendance is tied directly to your number of viewing minutes. In order to receive continuing education credit, you must watch the webinar for the required number of minutes.
DMEC now offers live captioning for our webinars. To take advantage of this new feature, select the orange “Closed Captioning” icon from the menu bar.
Captions will appear in the widget screen as the presenters speak. To maximize the screen, select the “four arrows” icon at the top of the widget.
The new webinar console features a “Group Chat” widget which will be turned on during each webinar, allowing participants to connect with other attendees and share comments and feedback on the session.
Representatives providing information on behalf of DMEC will be identified with “DMEC” in their name. Please protect your personal information. DMEC does not recommend sharing contact information (i.e., email addresses) in an open forum, and we do not allow solicitation of any attendees who share information through the group chat feature.
To open group chat, select the blue “Group Chat” icon from the menu bar.
To post a message, type it into the box and select the “Submit” button.
Look for live video of the presenters as well as video clips and polling questions during various webinars, creating a rich multi-media viewing experience. Also, the webinar survey will be available through the event for you to share your feedback with DMEC.
All webinar audio will be streamed through your computer speakers. A dial-in phone number IS NOT available with the new platform, and attendees must listen to the audio for webinars through their computer speakers. If you will be listening to a webinar from an open area or shared office space, we recommend that you use a headset, headphones, or earbuds to listen in. For the best audio quality, please ensure you use a high-speed internet connection, the latest version of Chrome, Edge, or Firefox, your computer speakers are connected, and the volume is turned up.
Joining a Webinar
Prior to a webinar, you can test your computer for compatibility. We also recommend closing any other programs or browser sessions that could cause bandwidth issues prior to joining a webinar. If you have technical difficulties, please view our event help guide for more information.
You will be required to enter your first name, last name, and email address to enter the virtual meeting lobby, which will open 15 minutes prior to the start of an event. Please plan to enter the email address you used to register for the webinar. You will hear lobby music until the event is live.
During a Webinar
If your slides are behind during a webinar, select F5 on your keyboard to refresh your page. If you need additional help during a webinar, submit your question in the “Q&A” widget, and a DMEC representative will respond.
Questions for the presenters can also be entered in the “Q&A” widget throughout a presentation.
To start your journey with DMEC’s new webinar platform, register today for one of our upcoming events.