Consumerization of Leave Management: Trends to Follow in 2017

By Justin Alford

CTO
LeaveLogic

The consumerization of leave management is happening. Is your organization ready? A consumer-like environment in the workplace is not just the expectation of a Millennial mindset. Researchers at the Massachusetts Institute of Technology have found that a preference for social, mobile, and collaborative tools crosses all age demographics.¹ Innovative tools and techniques are evolving in all areas of the workplace, and leave management is no exception.

Over the next three columns, we will highlight 10 trends to follow in 2017 on the consumerization of leave management, starting with the first four.

Trend 1: Mobilization of HR

Let’s start with disability claims submission and status reporting. Many disability carriers now provide mobile apps for users to easily submit, track, and manage short-term disability (STD) claims. Even state programs are making the move to mobile, with California’s Employment Development Department recently launching a mobile claims submission option.

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