Technology and Absence Management: A Robust System

Tasha Patterson@Work


A Robust Absence Management System

A Robust SystemBy Geoffrey Simpson

Director of Sales & Marketing

Many key technologies are impacting the world of absence management today, with even more on the horizon. As the 2017 DMEC Employer Leave Management Survey noted, “Companies with the bandwidth to manage leave internally are increasingly leveraging technology to assist them.”1

At the core of employers’ leave management programs is the leave case management system. Such systems are primarily cloud-based and provide a centralized place to manage all leave case data, from an employee’s initial request through to their return to work. They include rules for federal and state leave laws and can usually incorporate employers’ leave policies. They have templates to auto-generate leave correspondence, workflow automation with alerts for when items such as medical certifications are due, and reporting to analyze the vast amount of leave data.

While these are the system of record for leave management, they are often complemented by other systems and resources, such as:

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