Webinar Recording: Handle with Care – Managing Absence in an Era of Leave Entitlement

Jennifer NelsonResources, Tools & Tactics Archives


Ideally, employers and employees have a flexible relationship, one that ebbs and flows throughout the ups and downs of the realities of life. A typical employee experiences a host of life events during employment, from illnesses, to births, to caring for loved ones. In a perfect world, an employer assists an employee, providing and supporting time off and benefits. However, the reality can be more complicated as employers can often feel they are tasked with the unpleasant role of a fraud investigator and policy enforcer.

In this new frontier of paid leave laws, “any reason” leave, and flexible scheduling laws, an employer must move away from an “enforcer” mindset into a “supporter” mindset and accept that employees will regularly access their time off. In this webinar, we discussed how employers can manage this changing landscape to support employee absence with benefits such as drop-in child and elder care, but remain mindful of blatant employee fraud. We also covered cases where courts have supported an employee’s valid absence, even when it seemed fraudulent, as well as cases supporting an employer’s suspicions.


  • Sarah Gourley, Coach/Facilitator, Talking Talent
  • Christy Traupe, Product Marketing Manager, FINEOS
  • Lori Welty, Esq., Absence Management Senior Compliance Attorney, FINEOS


This webinar qualifies for the following CEUs: 1 CLMS, 1 CPDM, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.

Full content is available to DMEC members only. Log in to view the complete resource.

If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

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