2021 Tools & Tactics Webinar: 3 Key Areas to Fortify Your Leave Administration Plan Strategy

Jennifer NelsonTools & Tactics, Webinars

Thursday, Dec. 9

9:00 am PT | 12:00 pm ET

Administering absence, disability, and accommodations can be fraught with challenges. Employers should fortify their approach by holistically and systematically addressing challenges across three foundational areas of focus: compliance, technology, and operations. Join this panel of industry experts as they explore how to identify, triage, and calibrate using a three-pronged approach to tackle the challenges of leave administration. In this session, the panelists will discuss how each challenge must be considered from their respective vantage point of compliance, technology, and operations and how they all dovetail together.

DMEC members receive free registration for webinars.

Learning Objectives

  • Gain clarity on when to apply compliance, technology, and operations to your strategy planning.
  • Discover how to spot a leave, disability, or accommodation challenge and how to ensure appropriate triage steps are in place.
  • Identify the best approach to resolve a leave of absence administration challenge.
  • Explore how different components of leave administration work together to solve challenges.


Megan Holstein, Esq.
SVP, IDAM & Claims

At FINEOS, Ms. Holstein focuses on operationalizing the law, using project management techniques and business acumen to create compliant but workable solutions, converting legal rules into software and/or process requirements. Ms. Holstein has extensive experience in FMLA, ADA, and their state and local law equivalents, as well as disability, paid sick leave, and paid family and medical leave benefits, including ERISA as it pertains to short- and long-term disability plans. 

Charles Price, JD
Product Manager, Best Practices

Charles has expansive industry experience, having worked at three absence and disability third party administrators (TPAs) over the past 20 years in a variety of roles. Charles has worked with various claims administration software systems and through his experience, became a trusted source of best practice usage of those systems as a tool for claims and total absence management including related business practices and compliance. He has guided clients through implementation, building plans and policies, and identifying trends and product and practice opportunities. Charles has also conducted internal product and practice trainings and created claims, audit, and appeals best practices as well as adjudicated claims and absence cases as part of operations. 

Maura Tarrrant
IDAM Manager

Maura Tarrant is an integrated disability and absence product manager at FINEOS, the leading provider of core systems for life, accident, and health insurers globally. Through innovative and agile ways of thinking and working, Maura is continuously focused on advancing the product using the most appropriate digital technologies. Maura has years of experience in delivering and leading these types of change, and is an expert in bringing together both internal and external stakeholder priorities to develop creative solutions that lead to high customer satisfaction while also improving overall business and technical outcomes. Maura is also acutely focused on ensuring that such solutions are also compliant.

Lori Welty, Esq.
Senior Compliance Attorney

Lori is an industry expert in the areas of state, federal, and local paid and unpaid leave and disability laws. She is a frequent author and presenter on a variety of topics relating to leave of absence and disability. Lori has advised clients in all aspects of employment law for over 20 years, and has specialized in absence management and disability since 2012. She graduated from the University of Colorado School of Law as an Order of the Coif candidate, and received her undergraduate degree from Johns Hopkins University where she was inducted into the Golden Key National Honor Society. 


This session qualifies for the following CEUs: 1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM. To qualify for CEU credit:

  • You must attend the full duration of the webinar. Following the webinar and once attendance has been confirmed, you will receive an email with CEU reporting information.
  • You must register for and watch the webinar individually. Group participation does not qualify for CEU credit.

CLMS Logo_RGB_PNGExclusively offered by DMEC, the Certified Leave Management Specialist (CLMS) program is the only professional designation of its kind that provides interactive, hands-on training to ensure your programs effectively comply with state and federal leave laws. Learn more about the CLMS program.

Registration Fees

Registration Fees
DMEC members Free
Nonmembers $29.99

DMEC members receive free registration for webinars. 

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