Webinar Recording: Leveraging Technology to Improve Leave Programs

Jennifer NelsonResources, VEF Archives


While many employers have juggled remote and hybrid work alternatives for the past 18+ months with efficiency, the physical separation of employees from the workplace continues to pose challenges. How are employers supposed to engage with their workforce when disconnected systems, challenging communications, and inefficient workflows pose increasing issues? As absence and disability management professionals prepare for 2022, they’re looking for new efficiencies, enhancements, and innovative solutions to aid their program management. As the ever-complex leave landscape continues to expand with new laws, vaccine mandates, and benefits overhauls, how companies leverage technology will be extremely important to their success.

This session discussed how technology is building a roadmap for leave administration programs of the future. We explored streamlining and integration techniques that will provide efficiencies and improved employee satisfaction for your leave benefits and workflow strategies. We also discussed how to leverage technology to improve your leave administration process, and we heard from an employer who has successfully accomplished this, and what considerations need to be made.


  • Michelle Jackson, AVP, Sales Enablement Solutions Segment, Unum
  • Rich Lappin, Assistant Vice President, HR Connect, Unum
  • Ellen McCann, JD, Assistant Vice President, Unum


This webinar qualifies for the following CEUs: 1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.

Full content is available to DMEC members only. Log in to view the complete resource.

If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

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