Webinar Recording: Enhancing Employee Experience – The Synergy of Technology and the Human Touch

Jai HookerResources, Tools & Tactics Archives

As technology propels us forward, many fear the human connection will be lost. We explored tips and tactics to build out program efficiencies without sacrificing the personal connection that so hugely impacts the employee experience. This session also explored a holistic approach to employee experience management that leverages artificial intelligence (AI), automation, and the human touch. We discussed ways for organizations to embrace the potential of technology while upholding the fundamental importance of human connection and empathy; ultimately driving greater employee and user experience.


  • Rachael Choate, Product Manager, FINEOS
  • Maura Tarrant, Product Manager, FINEOS


This webinar qualifies for the following CEUs: 1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.

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