Disability Management Employer Coalition
5173 Waring Road., Suite 134
San Diego, CA 92120-2705
Terri L. Rhodes, CLMS, CCMP, CPDM, MBA | Chief Executive Officer
Terri has extensive knowledge and expertise in all aspects of absence and disability program management. Terri was an Absence and Disability Management Consultant for Mercer delivering strategic absence and disability management solutions to clients of all sizes. She also served as Director of Absence and Disability for Health Net and Corporate IDM Program Manager for Abbott Laboratories and was an early adopter building an Integrated Disability Management program for Legacy Health System.
Terri holds an MBA (Business Management) from Columbus University, a Certified Professional in Disability Management (CPDM), and a Certified Case Management Professional (CCMP) from the Insurance Educational Association.
Conferences & Events
JoAnne L. Spitale, MS | Director, Conferences & Events
JoAnne joined DMEC in 2009. She brings more than sixteen years of hands-on program management and event/conference planning experience in the educational, sports management, and nonprofit association fields. JoAnne is responsible for the successful planning, implementation, and evaluation of DMEC’s continuing education programs including conferences, webinars, and workshops.
JoAnne holds a BA in Education and an MS in Sports Studies & Management from High Point University.
Kristin Jones, CLMS, PHR, SHRM-CP | Continuing Education Manager
800.789.3632, ext. 126
Kristin joined DMEC in 2017. She has over 10 years of experience in human resources and training in the for-profit sector. Kristin most recently served as the HR Manager for a manufacturing facility, overseeing all aspects of the location’s human resources program and leave management. Kristin is responsible for the development, management, and delivery of educational programming for DMEC’s continuing education programs and events.
Kristin holds a BS in Communications from Missouri State University, and is a Professional in Human Resources (PHR) and a SHRM Certified Professional (SHRM-CP). She is also a certified training facilitator for both Development Dimensions International (DDI) and Thomas International PPA+.
Katie Gillham | Senior Events Coordinator
800.789.3632, ext. 119
Katie joined DMEC in 2015. She has nine years of event management experience in several areas, including higher education, professional associations, municipalities, and audio/visual services. Most recently she worked as a corporate event coordinator managing trade shows and sponsorship programs. She is responsible for assisting with the implementation of the DMEC FMLA/ADA Employer Compliance Conference and the DMEC Annual Conference and manages the continuing education process for DMEC events.
Katie holds a BS in Psychology with a minor in Economics from Boston University.
Kaylee Chester | Continuing Education & Events Coordinator
800.789.3632, ext. 125
Kaylee joined DMEC in 2017 and brings seven years of diverse experience in meeting management, CEU program management, and onsite logistics within the meetings and event industry in the Orlando market. Kaylee is responsible for the planning, implementation, and evaluation of DMEC’s regional education model and provides administrative services for all continuing education events provided by DMEC.
Kaylee holds a B.S. in Interpersonal Organizational Communication from the University of Central Florida, and she currently serves as the Director of Education for the Meeting Professionals International’s Orlando Chapter.
Cindy Espe | Online Events Administrator
800.789.3632, ext. 118
Cindy joined DMEC in 2013. She contributes a strong administrative and technical background from a variety of industries. Her experience includes CRM database administration, business systems integration, event planning, and executive support. Her logistical strengths and organizational skills make her well-equipped to administer DMEC’s online educational events. This includes managing the technical details for DMEC webinars as well as working with National sponsors and presenters to ensure a seamless and successful webinar program.
Education & Certification Programs
Pam Bogner, MBA, MS, CLMS | Education Programs Manager
800.789.3632, ext. 123
Pam joined DMEC in 2017. With high-level employer experience in integrated absence management (IAM), she has designed and implemented IAM strategies and interventions to improve employee health and productivity and align programs with broader health and wellness strategies. Prior to joining DMEC, Pam was a U.S. Benefits Program Manager for Intel Corporation, an AVP/Manager of Integrated Disability Programs at Washington Mutual, and a Senior Contracts Analyst at Nordstrom supporting employee benefits, leadership benefits, and risk management. Pam is responsible for educational content development for DMEC’s educational resources and certification programs.
Pam holds an MBA from the University of Chicago, an MS from Indiana University, and a BS from Indiana University.
Mary Hill | Accounting Manager
800.789.3632, ext. 122
Mary joined DMEC in 2016. In addition to several years of accounting experience, she has a background in grant writing, contract management, human resource administration, and public relations. Her financial knowledge, accuracy, and organizational skills will help to ensure the overall financial health of DMEC. Mary manages the daily operations for accounting and is responsible for the development and implementation of accounting practices and procedures.
Mary holds a BA in both Economics and Biology from the University of Puget Sound.
Ayesha Mirza | IT Operations Manager
800.789.3632, ext. 127
Ayesha joined DMEC in 2017. She has extensive experience with and is certified in Salesforce, Microsoft CRM, and AX – including D365 Financials. She also has over 10 years experience with SQL Server including SSRS reporting, OLAP cubes, and SSIS integrations. Ayehsa spent the last eight years working in the consulting space as a Solution Architect and a Project Manager with clients including Exxon Mobil, Dole, and Boeing. She is responsible for strategic planning and oversight of our IT systems and operations.
Ayesha holds a Masters in Accounting and has certifications in ITIL, PMP, and CCNA.
Lisa Jorgenson | Database Administrator
800.789.3632, ext. 120
Lisa joined DMEC in 2015. She brings several years of experience in information technology, specifically database management in the for-profit industry. She is responsible for maintaining the membership database and providing technical support for various DMEC IT projects.
Lisa holds a BS in Business Computer Information Systems from Saint Cloud State University.
Dominica Vargo | Administrative Support Specialist
800.789.3632, ext. 124
Dominica joined DMEC in 2017. She brings over 20 years of experience in customer service, process improvement, and database administration for a variety of for-profit companies. She is responsible for providing technical support for DMEC members, event attendees, and CLMS students and designees and for processing orders for DMEC products and events.
Marketing & Membership
Tasha Patterson, MBA | Director, Marketing and Membership
Tasha joined DMEC in 2015. She brings more than fourteen years of strategic marketing and communications experience in various association and nonprofit settings. Tasha is responsible for all marketing, communications, membership, chapter, publications, and social media activities for the organization.
Tasha holds an MBA from the University of Colorado Denver and a BA in Political Science with a minor in Economics from Wheaton College.
Jennifer Nelson | Marketing & Membership Coordinator
800.789.3632, ext. 121
Jennifer joined DMEC in 2016. She brings over ten years of integrated marketing experience in both non-profit and for-profit industries, including positions in the performing arts and managed IT services. Jennifer is responsible for marketing and communication activities for various DMEC events and programs, manages @Work magazine advertising, and works with chapter board members on event management throughout the year.
Jennifer holds a BA in Consumer Sciences with a minor in Fine Arts from Central Washington University.
John Garner | Legislative Updates Blog Author
626.351.2300, ext. 115
John Garner is the Chief Compliance Officer at Bolton & Company. As a DMEC contributor, he monitors and reports on decisions and developments that impact absence, disability, and return-to-work programs through the Legislative Updates blog.
Peter Mead | @Work Magazine Editor
800.789.3632, ext. 111
As a DMEC contributor, Peter Mead serves as the editor of @Work magazine. He directs the editorial content and calendar for the magazine and also manages article submissions and the editorial review board.