Contact Information

Disability Management Employer Coalition

5173 Waring Road., Suite 134
San Diego, CA 92120-2705
Phone: 800.789.3632
Fax: 877.789.3632


DMEC Staff

Terri L. Rhodes, CLMS, CCMP, CPDM, MBA | Chief Executive Officer

800.789.3632, ext.117

Terri has extensive knowledge and expertise in all aspects of absence and disability program management. Terri was an Absence and Disability Management Consultant for Mercer delivering strategic absence and disability management solutions to clients of all sizes. She also served as Director of Absence and Disability for Health Net and Corporate IDM Program Manager for Abbott Laboratories and was an early adopter building an Integrated Disability Management program for Legacy Health System.

Terri holds an MBA (Business Management) from Columbus University, a Certified Professional in Disability Management (CPDM), and a Certified Case Management Professional (CCMP) from the Insurance Educational Association.


Tasha Patterson, MBA | Chief Operating Officer

800.789.3632, ext.102

Tasha joined DMEC in 2015. She brings more than fifteen years of strategic marketing, communications, and operations experience in various association and non-profit settings. Tasha is responsible for overseeing the management of DMEC’s day-to-day operations, including development of education programs, new products and services, and execution of the company’s vision, mission, and strategic plan.

Tasha holds an MBA from the University of Colorado Denver and a BA in Political Science with a minor in Economics from Wheaton College.


Communications, Marketing & Membership

Heather Grimshaw | Communications Manager
800.789.3632, ext. 129

Heather joined DMEC in 2021. She has specialized in healthcare communications for human and veterinary medicine for more than 20 years. Heather has worked with and managed all types of communications — from award-winning magazines to newspapers and emails, websites, podcasts, and videos — and was drawn to the field to justify an insatiable curiosity about people and what inspires them. She is responsible for developing DMEC’s external communications and content including @Work magazine, blogs, podcasts, social media posts, and more.

Heather earned a BA in Communications and Political Science from Simmons College.


Jennifer Nelson, CLMS | Business Development Associate

800.789.3632, ext. 121

Jennifer joined DMEC in 2016. She brings over ten years of integrated marketing experience in both non-profit and for-profit industries, including positions in the performing arts and managed IT services. Jennifer is responsible for marketing, sales, and communication activities for various DMEC events and programs, manages @Work magazine advertising, and supports several DMEC volunteer groups throughout the year.

Jennifer holds a BA in Consumer Sciences with a minor in Fine Arts from Central Washington University.



JoAnne L. Spitale, MS, DES | Meeting Planner

800.789.3632, ext.106

JoAnne joined DMEC in 2009. She brings more than sixteen years of hands-on program management and event/conference planning experience in the educational, sports management, and non-profit association fields. JoAnne is responsible for the successful planning, implementation, and evaluation of DMEC’s conferences.

JoAnne holds an MS in Sports Studies & Management and a BA in Education from High Point University. She also holds a Digital Event Strategist (DES) certification through the Digital Experience Institute.



Kristin Jones, CLMS, PHR, SHRM-CP | Director, Education Programs

800.789.3632, ext. 126

Kristin joined DMEC in 2017. She has over 10 years of experience in human resources and training in the for-profit sector.  Kristin most recently served as the HR Manager for a manufacturing facility, overseeing all aspects of the location’s human resources program and leave management. Kristin is responsible for the development, management, and delivery of educational programming for DMEC’s continuing education programs and events.

Kristin holds a BS in Communications from Missouri State University, and is a Professional in Human Resources (PHR) and a SHRM Certified Professional (SHRM-CP). She is also a certified training facilitator for both Development Dimensions International (DDI) and Thomas International PPA+.


Cindy Espe | Senior Online Events Administrator

800.789.3632, ext. 118

Cindy joined DMEC in 2013. She contributes a strong administrative and technical background from a variety of industries. Her experience includes CRM database administration, business systems integration, event planning, and executive support. Her logistical strengths and organizational skills make her well-equipped to administer DMEC’s online educational events. This includes managing the technical details for DMEC webinars as well as working with National sponsors and presenters to ensure a seamless and successful webinar program.



Jai Hooker | Education Programs Coordinator
Jai Hooker
800.789.3632, ext.127

Jai joined DMEC in 2020. She has several years of coordination and management experience in the architectural, motorcoach and drug court association industries and extensive experience working as a liaison to boards, committees/councils, and executive staff. She is responsible for supporting the DMEC Operations Team and performs a wide range of administrative duties.


IT & Customer Support

Jen Harrell, MS, CAPM | IT Operations Lead

800.789.3632, ext.120

Jen joined DMEC in 2019. She has several years of database management experience with additional background in technical writing. Jen is responsible for  implementing the overall organizational IT strategy and management and maintenance of DMEC’s IT systems.

Jen earned her MS in IT Management from Western Governors University and her BA in English from Eastern Washington University. She is also a certified Salesforce Administrator.


Dominica Vargo, CLMS | Customer and Accounting Support Specialist

800.789.3632, ext. 124

Dominica joined DMEC in 2017. She brings over 20 years of experience in customer service, process improvement, and database administration. She is responsible for providing technical support for DMEC members, events, and education programs, as well as assisting with daily accounting activities.