Contact Information

Disability Management Employer Coalition

5173 Waring Road., Suite 134
San Diego, CA 92120-2705
Phone: 800.789.3632
Fax: 877.789.3632

DMEC Staff

Terri L. Rhodes, CLMS, CCMP, CPDM, MBA | Chief Executive Officer

800.789.3632, ext.117

Terri has extensive knowledge and expertise in all aspects of absence and disability program management. Terri was an Absence and Disability Management Consultant for Mercer delivering strategic absence and disability management solutions to clients of all sizes. She also served as Director of Absence and Disability for Health Net and Corporate IDM Program Manager for Abbott Laboratories and was an early adopter building an Integrated Disability Management program for Legacy Health System.

Terri holds an MBA (Business Management) from Columbus University, a Certified Professional in Disability Management (CPDM), and a Certified Case Management Professional (CCMP) from the Insurance Educational Association.


Tasha Patterson, MBA | Chief Operating Officer

800.789.3632, ext.102

Tasha joined DMEC in 2015. She brings more than eighteen years of strategic marketing, communications, and operations experience in various association and non-profit settings. Tasha is responsible for overseeing the management of DMEC’s day-to-day operations, including development of education programs, new products and services, and execution of the company’s vision, mission, and strategic plan.

Tasha holds an MBA from the University of Colorado Denver and a BA in Political Science with a minor in Economics from Wheaton College.


Communications, Marketing & Membership

Heather Grimshaw | Communications Manager
800.789.3632, ext. 129

Heather joined DMEC in 2021. She has specialized in healthcare communications for human and veterinary medicine for more than 20 years. Heather has worked with and managed all types of communications — from award-winning magazines to newspapers and emails, websites, podcasts, and videos — and was drawn to the field to justify an insatiable curiosity about people and what inspires them. She is responsible for developing DMEC’s external communications and content including @Work magazine, blogs, podcasts, social media posts, and more.

Heather earned a BA in Communications and Political Science from Simmons College.


Stephanie Phillips | Marketing & Membership Manager
800.789.3632, ext. 128

Stephanie joined DMEC in 2022. She has more than 11 years of experience managing marketing, volunteers, events, and programs for various associations and has a passion for digital marketing. Stephanie is responsible for strategic marketing and lead generation for DMEC’s products and services as well as recruitment and retention programs for DMEC membership.

Stephanie holds a BS in Mass Communications with a minor in History from Virginia Commonwealth University.


Jennifer Nelson, CLMS | Business Development Associate

800.789.3632, ext. 121

Jennifer joined DMEC in 2016. She brings over ten years of integrated marketing experience in both non-profit and for-profit industries, including positions in the performing arts and managed IT services. Jennifer is responsible for marketing, sales, and communication activities for various DMEC events and programs, manages @Work magazine advertising, and supports several DMEC volunteer groups throughout the year.

Jennifer holds a BA in Consumer Sciences with a minor in Fine Arts from Central Washington University.



Agnes Amos-Coleman, CMP, MBA | Conferences Director
800.789.3632, ext.119

Agnes joined DMEC in 2022. She has a rich track-record of national and international experience in developing and implementing conferences, events, training and certification programs across a variety of industries including housing, healthcare, tourism, risk management, and more. Agnes is responsible for the planning, implementation, evaluation, and strategic management of DMEC’s face-to-face and virtual conferences.

Agnes holds an MBA from the University of Hull and is a Certified Meeting Planner (CMP).


Stephanie Kappus, CMP | Conferences Manager
800.789.3632, ext.106

Stephanie joined DMEC in 2022. She brings more than eight years of hands-on program management and conference planning experience within the educational and nonprofit association sectors. Stephanie is responsible for the successful planning and implementation of DMEC’s face-to-face and virtual conferences.

Stephanie earned a BS in Tourism, Convention, and Event Management from Indianapolis University Purdue University Indianapolis (IUPUI) and is a Certified Meeting Professional (CMP).



Kristin Jones, CLMS, PHR, SHRM-CP | Director, Education Programs

800.789.3632, ext. 126

Kristin joined DMEC in 2017. She has over 10 years of experience in human resources and training in the for-profit sector.  Kristin most recently served as the HR Manager for a manufacturing facility, overseeing all aspects of the location’s human resources program and leave management. Kristin is responsible for the strategic development, management, and delivery of educational programming for DMEC’s education and training programs

Kristin holds a BS in Communications from Missouri State University, and is a Professional in Human Resources (PHR) and a SHRM Certified Professional (SHRM-CP). She is also a certified training facilitator for both Development Dimensions International (DDI) and Thomas International PPA+.


Jess Dudley, CLMS, CPDM | Education Manager
800.789.3632, ext. 122

Jess joined DMEC in 2022. She has a wealth of knowledge and hands-on experience in integrated disability and absence management and is a subject matter expert on the Family and Medical Leave Act, the Americans with Disabilities Act, short-term disability, long-term disability, and workers’ compensation. Jess is responsible for the development and delivery of DMEC’s educational events, products, and services.

Jess holds a BA in Media Arts and Leadership from Metropolitan State University and is a Certified Professional in Disability Management (CPDM).


Cindy Espe | Senior Online Events Administrator

800.789.3632, ext. 118

Cindy joined DMEC in 2013. She contributes a strong administrative and technical background from a variety of industries. Her experience includes CRM database administration, business systems integration, event planning, and executive support. Her logistical strengths and organizational skills make her well-equipped to administer DMEC’s online educational events. This includes managing the technical details for DMEC webinars as well as working with National sponsors and presenters to ensure a seamless and successful webinar program.


Jai Hooker | Education Programs Coordinator
Jai Hooker
800.789.3632, ext.127

Jai joined DMEC in 2020. She has several years of coordination and management experience in the architectural, motorcoach and drug court association industries and extensive experience working as a liaison to boards, committees/councils, and executive staff. She is responsible for supporting the DMEC Operations Team and performs a wide range of administrative duties.


IT & Customer Support

Dominica Vargo, CLMS | Customer and Accounting Support Specialist

800.789.3632, ext. 124

Dominica joined DMEC in 2017. She brings over 20 years of experience in customer service, process improvement, and database administration. She is responsible for providing technical support for DMEC members, events, and education programs, as well as assisting with daily accounting activities.