Disability Management Employer Coalition
5173 Waring Road., Suite 134
San Diego, CA 92120-2705
Terri L. Rhodes, CLMS, CCMP, CPDM, MBA | Chief Executive Officer
Terri has extensive knowledge and expertise in all aspects of absence and disability program management. Terri was an Absence and Disability Management Consultant for Mercer delivering strategic absence and disability management solutions to clients of all sizes. She also served as Director of Absence and Disability for Health Net and Corporate IDM Program Manager for Abbott Laboratories and was an early adopter building an Integrated Disability Management program for Legacy Health System.
Terri holds an MBA (Business Management) from Columbus University, a Certified Professional in Disability Management (CPDM), and a Certified Case Management Professional (CCMP) from the Insurance Educational Association.
Tasha Patterson, MBA | Vice President, Operations
Tasha joined DMEC in 2015. She brings more than fifteen years of strategic marketing, communications, and operations experience in various association and non-profit settings. Tasha is responsible for overseeing the management of DMEC’s day-to-day operations, including development of education programs, new products and services, and execution of the company’s vision, mission, and strategic plan.
Tasha holds an MBA from the University of Colorado Denver and a BA in Political Science with a minor in Economics from Wheaton College.
JoAnne L. Spitale, MS, DES | Director, Conferences
JoAnne joined DMEC in 2009. She brings more than sixteen years of hands-on program management and event/conference planning experience in the educational, sports management, and non-profit association fields. JoAnne is responsible for the successful planning, implementation, and evaluation of DMEC’s conferences.
JoAnne holds an MS in Sports Studies & Management and a BA in Education from High Point University. She also holds a Digital Event Strategist (DES) certification through the Digital Experience Institute.
Mandy Dean, CMP, HMCC | Meeting Planner
Mandy joined DMEC in 2019. She brings over a decade of experience in the hospitality and meetings industry, with a focus on large scale, non-profit conferences and tradeshows. Her time as a membership and meetings director at a national medical association provides a unique focus on customer service and the overall attendee experience. Mandy is responsible for providing day-to-day support in the planning and implementation of DMEC’s conferences.
Mandy received a BS in Interdisciplinary Studies and a Mass Communication Minor from the University of Central Florida. She is also a Certified Meeting Planner (CMP) and holds a Healthcare Meetings Compliance Certificate (HMCC) from Meeting Professionals International.
Kristin Jones, CLMS, PHR, SHRM-CP | Education Manager
800.789.3632, ext. 126
Kristin joined DMEC in 2017. She has over 10 years of experience in human resources and training in the for-profit sector. Kristin most recently served as the HR Manager for a manufacturing facility, overseeing all aspects of the location’s human resources program and leave management. Kristin is responsible for the development, management, and delivery of educational programming for DMEC’s continuing education programs and events.
Kristin holds a BS in Communications from Missouri State University, and is a Professional in Human Resources (PHR) and a SHRM Certified Professional (SHRM-CP). She is also a certified training facilitator for both Development Dimensions International (DDI) and Thomas International PPA+.
Cindy Espe | Online Events Administrator
800.789.3632, ext. 118
Cindy joined DMEC in 2013. She contributes a strong administrative and technical background from a variety of industries. Her experience includes CRM database administration, business systems integration, event planning, and executive support. Her logistical strengths and organizational skills make her well-equipped to administer DMEC’s online educational events. This includes managing the technical details for DMEC webinars as well as working with National sponsors and presenters to ensure a seamless and successful webinar program.
Finance & Customer Support
Mary Hill | Director, Finance & HR
800.789.3632, ext. 122
Mary joined DMEC in 2016. She has several years of accounting experience with additional background in grant writing, contract management, human resources, and public relations. Mary is responsible for managing DMEC’s accounting and HR operations to help ensure the financial health of the organization through finance, business planning, budgeting, and human resources.
Mary holds a BA in both Economics and Biology from the University of Puget Sound.
Dominica Vargo, CLMS | Customer and Accounting Support Specialist
800.789.3632, ext. 124
Dominica joined DMEC in 2017. She brings over 20 years of experience in customer service, process improvement, and database administration. She is responsible for providing technical support for DMEC members, events, and education programs, as well as assisting with daily accounting activities.
IT & Operations
Jen Harrell, MS, CAPM | IT Operations Lead
Jen joined DMEC in 2019. She has several years of database management experience with additional background in technical writing. Jen is responsible for implementing the overall organizational IT strategy and management and maintenance of DMEC’s IT systems.
Jen earned her MS in IT Management from Western Governors University and her BA in English from Eastern Washington University. She is also a certified Salesforce Administrator.
Crystal Kemp | Database Administrator
Crystal joined DMEC in 2020. She brings six years of experience managing association database operations and various IT projects. She is responsible for maintaining DMEC’s database and systems to ensure accurate records and effective processes.
Crystal holds a BA in Political Science from the University of Notre Dame.
Jai Hooker | Operations Assistant
Jai joined DMEC in 2020. She has several years of coordination and management experience in the architectural, motorcoach and drug court association industries and extensive experience working as a liaison to boards, committees/councils, and executive staff. She is responsible for supporting the DMEC Operations Team and performs a wide range of administrative duties.
Marketing & Membership
Katy Anderson, MA | Marketing and Membership Manager
800.789.3632, ext. 128
Katy joined DMEC in 2018. She brings over a decade of experience in marketing, sales, fundraising, event planning, and strategic planning in both the for-profit and non-profit sectors. Katy has a wide breadth of experience in creating effective organizational strategies based on data and customer/member experiences. Katy is responsible for membership recruitment and retention and marketing for DMEC’s products and services.
Katy holds an MA in International Administration from the University of Denver and BA in International Affairs with a minor in Economics from the University of Colorado Boulder.
Jennifer Nelson, CLMS | Marketing & Sales Associate
800.789.3632, ext. 121
Jennifer joined DMEC in 2016. She brings over ten years of integrated marketing experience in both non-profit and for-profit industries, including positions in the performing arts and managed IT services. Jennifer is responsible for marketing, sales, and communication activities for various DMEC events and programs, manages @Work magazine advertising, and supports several DMEC volunteer groups throughout the year.
Jennifer holds a BA in Consumer Sciences with a minor in Fine Arts from Central Washington University.
Peter Mead | @Work Magazine Editor
800.789.3632, ext. 111
As a DMEC contributor, Peter Mead serves as the editor of @Work magazine. He directs the editorial content and calendar for the magazine and also manages article submissions and the editorial review board.