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2025 Tools & Tactics Webinar: Build a Better ADA Claims Process: Collaborate, Streamline, Comply

Wednesday, July 23
9:00 am PT | 12:00 pm ET

Discover how a collaborative approach, supported by the right technology, can simplify your ADA process, improve communication, and ensure compliance. Learn how to align employees, employers, and case managers for smoother accommodations, fewer delays, and better outcomes.

We’ll explore real-world strategies to:

  • Boost communication between all stakeholders
  • Automate and track essential tasks
  • Avoid common pitfalls like miscommunication and coordination gaps

Walk away with practical tools and fresh ideas to strengthen your ADA compliance process from start to finish.

Learning Objectives

  • Collaborative strategies and practices that can enhance the management of ADA accommodations within organizations.
  • How technology can help streamline your process with automated workflows, communications, and compliance.
  • How to recognize challenges with a collaborative ADA compliance and propose strategies to mitigate these challenges, creating a proactive rather than reactive ADA process.
Register today

Presented by

Darren Keener
Darren Keener
Vice President Product Management
Majesco
Tonya Richmond
AVP, Integrated Absence Platform Technology
ESIS

This session qualifies for the following CEUs:

1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM

TO QUALIFY FOR CEUs

  • You must attend the full duration of the webinar. Following the webinar and once attendance has been confirmed, you will receive an email with CEU reporting information.
  • You must register for and watch the webinar individually. Group participation does not qualify for CEU credit.

Exclusively offered by DMEC, the Certified Leave Management Specialist (CLMS) program is the only professional designation of its kind that provides interactive, hands-on training to ensure your programs effectively comply with state and federal leave laws. Learn more about the CLMS program.

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Registration Fees

DMEC Members

Free

Non-Members

29.99

DMEC members receive free registration for webinars.

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Darren Keener
Darren Keener
Vice President Product Management
Majesco

Darren has over 18 years of experience in Absence Management, with a career spanning a variety of roles. At Unum, he spent 17 years in various capacities from customer service and leave specialist to team and operational leadership and finally as Product Owner and Partner Relationship Director, leading the development of industry-first API-based integrated Absence solutions. Darren now serves as Vice President of Product Management for Majesco’s ClaimVantage Absence and Claims management platform.

Tonya Richmond
AVP, Integrated Absence Platform Technology
ESIS

Tonya has over 22 years of industry experience within Integrated Absence Management (IAM) in both Information Technology and business processes. In her current role, she manages a team of technical experts and leads new client implementations within ESIS’ IAM division. Her responsibilities also include overseeing process automation and managing system maintenance, integrations, compliance, and innovation. Tonya also oversees the development of claim process efficiencies.

Before joining ESIS, Tonya managed a new carrier’s launch, building its system and processes for leave and disability from the ground up. In a different position, she led leave and disability transformations for a global professional services firm in the insurance industry.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce quis arcu placerat, condimentum nisl vel, mollis metus. Etiam lobortis, libero eget blandit pretium, augue ipsum pellentesque lorem, scelerisque aliquet magna enim non ligula. Proin ac imperdiet augue, non auctor ex. Aliquam felis felis, ultricies venenatis dapibus quis, elementum eget magna. Aliquam erat volutpat. Phasellus felis ex, semper vitae erat a, consequat ullamcorper leo. Donec mattis lobortis tincidunt. Nulla pulvinar ac nisl eget ornare. Aliquam elementum elit sit amet dignissim tempus. Ut sed ante vitae eros ultrices porta.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce quis arcu placerat, condimentum nisl vel, mollis metus. Etiam lobortis, libero eget blandit pretium, augue ipsum pellentesque lorem, scelerisque aliquet magna enim non ligula. Proin ac imperdiet augue, non auctor ex. Aliquam felis felis, ultricies venenatis dapibus quis, elementum eget magna. Aliquam erat volutpat. Phasellus felis ex, semper vitae erat a, consequat ullamcorper leo. Donec mattis lobortis tincidunt. Nulla pulvinar ac nisl eget ornare. Aliquam elementum elit sit amet dignissim tempus. Ut sed ante vitae eros ultrices porta.

Lindsay Lueken

VP, Disability & Leave Operations

BROADSPIRE

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce quis arcu placerat, condimentum nisl vel, mollis metus. Etiam lobortis, libero eget blandit pretium, augue ipsum pellentesque lorem, scelerisque aliquet magna enim non ligula. Proin ac imperdiet augue, non auctor ex. Aliquam felis felis, ultricies venenatis dapibus quis, elementum eget magna. Aliquam erat volutpat. Phasellus felis ex, semper vitae erat a, consequat ullamcorper leo. Donec mattis lobortis tincidunt. Nulla pulvinar ac nisl eget ornare. Aliquam elementum elit sit amet dignissim tempus. Ut sed ante vitae eros ultrices porta.

Alice Cotti

VP, Government Segment Business Solutions

AFLAC

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce quis arcu placerat, condimentum nisl vel, mollis metus. Etiam lobortis, libero eget blandit pretium, augue ipsum pellentesque lorem, scelerisque aliquet magna enim non ligula. Proin ac imperdiet augue, non auctor ex. Aliquam felis felis, ultricies venenatis dapibus quis, elementum eget magna. Aliquam erat volutpat. Phasellus felis ex, semper vitae erat a, consequat ullamcorper leo. Donec mattis lobortis tincidunt. Nulla pulvinar ac nisl eget ornare. Aliquam elementum elit sit amet dignissim tempus. Ut sed ante vitae eros ultrices porta.

Seth Turner, Chief Strategy Officer
Seth Turner

Chief Strategy Officer

ABSENCESOFT

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce quis arcu placerat, condimentum nisl vel, mollis metus. Etiam lobortis, libero eget blandit pretium, augue ipsum pellentesque lorem, scelerisque aliquet magna enim non ligula. Proin ac imperdiet augue, non auctor ex. Aliquam felis felis, ultricies venenatis dapibus quis, elementum eget magna. Aliquam erat volutpat. Phasellus felis ex, semper vitae erat a, consequat ullamcorper leo. Donec mattis lobortis tincidunt. Nulla pulvinar ac nisl eget ornare. Aliquam elementum elit sit amet dignissim tempus. Ut sed ante vitae eros ultrices porta.

Darren Keener
Darren Keener
Vice President Product Management
Majesco

Darren has over 18 years of experience in Absence Management, with a career spanning a variety of roles. At Unum, he spent 17 years in various capacities from customer service and leave specialist to team and operational leadership and finally as Product Owner and Partner Relationship Director, leading the development of industry-first API-based integrated Absence solutions. Darren now serves as Vice President of Product Management for Majesco’s ClaimVantage Absence and Claims management platform.