Handling tricky ADA accommodation requests requires a combination of empathy, flexibility, and adherence to legal requirements. By fostering open communication, conducting individualized assessments, consulting with experts, exploring alternative solutions, documenting the process, and conducting regular reviews, employers can effectively navigate complex accommodation requests while upholding their legal obligations and promoting inclusivity in the workplace. This article outlines some guidance for each of the six components to help you implement them in your workplace. Ultimately, embracing diversity and accommodating employees with disabilities not only benefits individuals, but also strengthens the organization as a whole.
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FAQ Fridays
Not only have we been getting more Americans with Disabilities Act (ADA) accommodation requests, but they also seem to be more complex requests than we have previously experienced. Is there any general guidance available to help our team navigate these?
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