2024 DMEC Virtual Compliance Conference

Event Overview

For those who are unable to join us for the in-person conference in Dallas, we are pleased to offer an engaging, content-rich virtual event. The 2024 DMEC Virtual Compliance Conference will be held on Wednesday, May 8, 2024, and will include six of the highest-rated sessions from our in-person compliance conference held in March. In addition to the education sessions, we will be offering virtual networking opportunities — giving attendees the opportunity to engage with industry experts and peers.

The education sessions share a common focus on navigating complex legal frameworks such as the Americans with Disabilities Act (ADA), Family and Medical Leave Law (FMLA), and Pregnant Workers Fairness Act (PWFA), emphasizing the importance of compliance and practical implementation. They offer guidance on handling challenging scenarios, building inclusive cultures, and staying abreast of compliance trends. Overall, they underscore the importance of proactive and informed approaches to mitigate risks and foster employee well-being in the workplace.

Discover What’s New: Introducing the Virtual Compliance Conference Group!

We’re thrilled to unveil the Virtual Compliance Conference Group within DMECommunities, exclusively tailored for those looking to connect and network before, during, and after the event. DMECommunities is our online networking platform where industry professionals share insights and access valuable resources on absence and disability management.

In the Virtual Compliance Conference Group, participants can cultivate meaningful connections, glean invaluable insights, and engage in industry focused discussions. Plus, don’t miss out on engaging throughout the virtual conference with Nora Burns, our compliance conference Keynote Speaker, focusing on the Cost of Culture! Join us for stimulating conversations designed to spark dialogue and foster knowledge exchange.


Wednesday, May 8

11:00-11:15 am ET – Welcome & Overview

Kristin Jones, CLMS, PHR, SHRM-CP, Director, Education Programs, DMEC

11:15 am-12:15 pm ET – The Good, the Bad, and the Ugly of the ADA Interactive Process

The Americans with Disabilities Act (ADA) interactive process is not always easy, and leave managers are often challenged with difficult requests from employees needing accommodations due to their disability. In this session, we will present various ADA interactive process scenarios, based on recent legislation and court rulings, and will demonstrate how to prepare for ADA-related conversations, share examples of different workplace accommodation requests, provide practical guidance on how to address difficult accommodation needs, and reveal consequences for incorrectly administering the interactive process.

Amber Behanna, Senior Product Consultant, MetLife
Tony Dulgerian, Esq, AVP & Assistant General Counsel, MetLife
Donna Fisher, MRC, Director, Product Development, MetLife

12:15-12:30 pm ET – Break
12:30-1:30 pm ET – Navigating the Leave of Absence Maze with a Remote Workforce

Administering employee leave of absences ranks among the top challenges for employers. But for organizations with remote workers operating in multiple states, the task is even more daunting. Employers must contend with employee-friendly statutes, both state and local, including laws mandating employer-paid leave for illness and other reasons. Complying with the myriad of legal requirements is no small feat. In this session, we will provide an overview of leave laws, what you should consider with a remote workforce, and how to build a time-off program that is reflective of your company culture and attracts and retains talent.

Marina A. Galatro, PHRca, SPHR, SHRM-CP, Executive HR Consultant, HR Services, Newfront Insurance
Emily Zellmann, Leave of Absence Consultant, New Front Insurance

1:30-2:00 pm ET – Break
2:00-2:40 pm ET – The Cost of Culture

What would you learn about reflective leadership if you mopped the floors, stocked the shelves, or made deliveries? For many, we have titles such as Leader, Manager, Director, Vice President, Owner, and Executive. They define and claim us — creating expectations, but also new ecosystems where we risk becoming disconnected from our roots. This creates a culture that divides and compartmentalizes humans via the lines of an organizational chart, and companies have paid the price in low-quality candidates, poor engagement, and high turnover. In this session, Nora Burns will take insights from her primary research, including 250+ job interviews, and help you understand why people stay, why they go, what works, and what doesn’t for employees. She’ll share the four key attributes that create leadership “ECHOs” — from the boardroom to the breakroom. And she’ll help you reconnect with your front line to improve hiring, reduce turnover, and build more successful organizations.

Nora Burns, Founder and Chief Curiosity Officer, The Leadership Experts

2:40-2:45 pm ET – Break
2:45-3:45 pm ET – We Goofed; Now What? An FMLA Tale

Leave administration is complex and getting more complicated by the day. What happens if an employer fails to satisfy their obligations related to a Family and Medical Leave Law (FMLA) request or doesn’t recognize an employee’s need for FMLA leave? What options do they have? In this session, we will cover a variety of scenarios — such as retroactive designations, sending notices after the fact, whether or not employees have suffered harm, and more — and ask attendees to vote on how the employer should proceed. We’ll also walk through the applicable compliance requirements and offer tips on how you could proceed if you ever found yourself in similar circumstances.

Lynne A. Sousa, JD, SHRM-CP, PHR, Senior Leave Management Legal and Compliance Counsel, Voya Financial
Susan Woods, JD, Senior Counsel, FullscopeRMS

3:45-4:00 pm ET – Break
4:00-5:00 pm ET – Pregnant Workers’ Fairness Act (PWFA): A View From the Top

The Pregnant Workers Fairness Act (PWFA) is the most significant federal worker protection legislation passed by Congress in many years, and it fills serious gaps in prior federal leave and accommodation legislation with regard to the rights of pregnant workers. Under the PWFA, the Equal Employment Opportunity Commission (EEOC) is charged with implementing and enforcing the law’s requirements. Carol R. Miaskoff, Legal Counsel to the EEOC, who led the EEOC’s work on the development of the PWFA regulations, will share important perspectives about this watershed legislation, and the EEOC’s commitment to it. We’ll also discuss the practical aspects of the regulations and share insights about the scope of the PWFA and its impact on state and local pregnancy accommodation laws.

Carol Miaskoff, JD, Legal Counsel, US Equal Employment Opportunity Commission

Marjory Robertson, JD, AVP & Senior Counsel, Sun Life

BONUS EDUCATION: Sixty Minutes: DOL Headlines (Pre-recorded session)

This is your opportunity to get the latest headlines directly from the Department of Labor (DOL). Hear what’s new from the DOL’s leading FMLA expert, Helen Applewhaite, as she gets you up to speed on all things Family and Medical Leave Act (FMLA), PUMP Act, and more. She will also cover compliance trends and challenges from the perspective of the FMLA’s governing agency.

Helen M. Applewhaite, Director, Division of FMLA/Section 14(c)/PUMP, US Department of Labor

Register Today

We are offering a single registration option that allows access to all live sessions as well as on-demand access to the session recordings post-event. Registration closes at 9:00 am ET on Wednesday, May 8, 2024.

Registration Fees
DMEC members $329
Nonmembers $389

DMEC members receive discounted pricing for the event. Not sure if your organization is a member? Follow these steps to add your company affiliation and verify your DMEC membership status. Or contact us at info@dmec.org or 800.789.3632, ex. 101.

If you are not currently a DMEC member, you can sign up for a membership before registering for the event, or you can add a membership to your cart, along with the conference registration, to receive the member pricing.

Continuing Education

The 2024 DMEC Virtual Compliance Conference is a great way to maintain your credentials and earn continuing education credit. Attendees of the 2024 DMEC Virtual Compliance Conference can earn up to 4 hours of continuing education.

DMEC has applied for recertification CEUs for the following certifications and professional designations.

  • ADMS (Associate Disability Management Specialist)
  • CA-BRN (California Board of Registered Nursing (and reciprocal states)
  • CCM (Certified Case Manager)
  • CDMS (Certified Disability Management Specialist)
  • CLMS (Certified Leave Management Specialist)
  • PHR/SPHR (Professional/Senior Professional in HR)
  • SHRM-CP/SHRM-SCP (SHRM Certified Professional/Senior Certified Professional)

DMEC is a pre-approved provider of continuing education credits for the certifications above. In addition, DMEC conferences attendees are encouraged to download and submit their certificate of attendance to other certifying organizations for credit consideration. In most cases, DMEC’s conferences will be approved for continuing education credit.

Looking for CRC credits through the Commission on Rehabilitation Counselor Certification (CRCC)?

Download instructions on how to submit your certificate of attendance for credit consideration.