Integrated Disability and Absence Management (IDAM) is a philosophy that ensures the early delivery of benefits to eligible employees while simultaneously reducing the legal and financial risks for employers. By coordinating disability programs with absence management, IDAM improves compliance with state and federal disability laws, employer policies, and union agreements and promotes consistent application across the organization.

This integration allows employees to receive all entitled disability benefits while supporting the employer’s operational and labor needs. The outcome is a positive workplace culture, improved employee retention, and reduced administrative burdens. Moreover, implementing an IDAM program fosters an environment where employees remain engaged and productive because they feel supported in achieving a healthy work-life balance.

Response Provided by: Azucena Coronel, CPDM, CLMS, Manager, IDAM

Sponsored by: This FAQ Friday was sponsored by IEA Training