Have the employee describe what in their environment is creating distraction and impacting their concentration or ability to focus. When the difficulties involve concentrating on task completion and capturing assigned tasks, we discuss note taking with a follow-up meeting with the assigner to ensure information is accurately captured, a smart pen in approved settings, creating checklists, trainings (e.g., LinkedIn for time management/prioritization/focus courses), and time management apps/tools (e.g., Outlook Tasks and OneNote). We may also consider adjusting the physical space in which our employee works. Is there another cubicle available in a more secluded/lower foot traffic area, not near the workroom or area where co-workers stop to chat? Consider installing taller cubicle panels for more privacy, an overhead cube shield, or covering the entry to the employee’s cubicle. When making physical changes, it is important to work with your facilities team to ensure you are in compliance with all safety requirements. For employees using headsets, consider active noise cancelling, dual-ear, over ear headsets. In jobs not requiring headsets, we have provided passive hearing protection headsets to muffle environmental noise. A mini-clip on blue tooth speaker may help where music enhances concentration but earbuds or headsets are not permitted. Finally, The Job Accommodation Network (JAN) is a great resource for accommodation ideas as well!
Resources
FAQ Fridays
What strategies or accommodations might be implemented to support employees who struggle with concentration or maintaining focus at work due to mental health challenges?
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