The definition of a workplace has expanded greatly in the past several years, impacting both when and how organizations conduct business. As a result, we’ve seen shifts in accommodation management as employees and employers alike respond to this evolution.

DMEC partnered with Matrix Absence Management and Reliance Standard Life Insurance to explore how organizations are addressing the expanding scope of workplace accommodation management. The 284 respondents gave insight into how employers are maneuvering through a turbulent era of accommodation management — from responding to new request types to addressing fluctuating volumes of accommodations.