The CEO’s Desk: Finding the Sweet Spot for Technology in Leave Management

Tasha Patterson@Work

Finding the Sweet Spot for Technology in Leave Management

By Terri L. Rhodes, CLMS, CCMP, CPDM, MBA, CEO, DMEC

Americans recognize the value of using technology to improve efficiency with everyday tasks — from robotic vacuums (some of which empty themselves) to dishwashing and laundry. And that extends to automating tasks in the workplace. In fact, the global human resources technology (HRT) market is expected to grow from $23.98 billion in 2022 to $39.90 billion in 2029.1

Yet technology adoption for absence management-related tasks has been relatively slow, according to 11 years of DMEC Employer Leave Management Survey data. And while we’re seeing upticks in usage, a surprising number of companies of all sizes and industries still rely on manual processes2 even when professionals manage hundreds of leaves, which can increase the risk of noncompliance. It can also exacerbate staff burnout and create less than ideal employee experiences considering that many professionals manage additional human resources-related responsibilities.

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