Jeni Hoyt

What holds absence management professionals back from using technology to automate manual processes that leave them more vulnerable to compliance risks? The latest issue of @Work explores this question and illustrates the benefits to automation with examples of employer successes and return on investment, practical technologies that help employees stay at work and streamline return-to-work policies, and more.

Integrated absence management professionals are embracing their role in enhancing employee health and wellness in ways that influence disability claims, absences, and return to work. This issue of @Work delves into the return-on-investment component to healthcare and wellness efforts and the practical realities of implementation that have a powerful effect on organizational recruitment and retention efforts, employee morale, productivity, profitability, and more.

Absence management professionals continue to recognize the value of reinforcing the power of tried-and-true programs and policies for the Americans with Disabilities Act (ADA). This issue of @Work magazine highlights how regular education, training, and program review ensures that teams have what they need to successfully and compliantly conduct the ADA interactive process — for regular accommodation requests as well as new challenges such as long COVID, hybrid workforces, and more.