Leave is one of the most personal and consequential interactions employees have with their employer and a defining moment of trust. Drawing on recent Voya research, this webinar explores how communication, documentation, eligibility and administrative friction shape employee sentiment. Join Steve McGonagle, Katie Hunt and Miriam Baer to learn practical ways in creating a clearer, more supportive and human-centered leave experience.
Conferences & Webinars
Webinars
2026 Tools & Tactics Webinar: Leave is a Defining Trust Moment
Tuesday, December 8
9:00 am PT | 12:00 pm ET
Learning Objectives
- Explain how the leave experience influences employee trust, engagement, retention, and advocacy.
- Identify the communication and process challenges that create confusion, frustration, and delays throughout the leave journey.
- Assess gaps between employee needs and employer perceptions throughout the leave experience.
- Apply strategies such as clearer guidance, simplified documentation, proactive communication, and coordinated support to improve employee outcomes.
Presented by
This session qualifies for the following CEUs:
1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, 1 CPDM and 1 SHRM
TO QUALIFY FOR CEUs
- You must attend the full duration of the webinar. Following the webinar and once attendance has been confirmed, you will receive an email with CEU reporting information.
- You must register for and watch the webinar individually. Group participation does not qualify for CEU credit.
Exclusively offered by DMEC, the Certified Leave Management Specialist (CLMS) program is the only professional designation of its kind that provides interactive, hands-on training to ensure your programs effectively comply with state and federal leave laws. Learn more about the CLMS program.
Registration Fees
DMEC Members
Free
Non-Members
39.00
DMEC members receive free registration for webinars.
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