While statistics show improvements from previous years, it is clear we haven’t yet mastered compliance especially when it comes to granting FMLA leave and providing ADA accommodations. There continues to be a need for ongoing training, effective communication, and an evaluation of staff knowledge, skills, and comfort level with the difficult aspects of integrated absence management.
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The CEO’s Desk: The Essential Role of Education in Compliance
By Terri L. Rhodes, CCMP, CLMS, CPDM, MBA, CEO, DMEC
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