If you survey a random sample of absence management practitioners and ask if they struggle with intermittent leave, chances are you’ll hear a resounding “YES!” Intermittent leave is complex; from a compliance aspect alone, many leave types may come into play such as the Family Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), Paid Family and Medical Leave (PFML), and the Pregnant Workers Fairness Act (PWFA). Added to that, the significant impact unplanned absences have on your operations, and of course professionals are overwhelmed! In this session, attendees learned about intermittent leave and how it interacts with the various absence management laws, and tips to manage it effectively.
Additionally, we shined a white-hot spotlight on the role that technology plays in absence and claims management. For example, artificial intelligence, GenAI, and real-time APIs are becoming popular topics of conversation in your organization – from the Board to senior leadership and IT. Yet, despite all the talk, confusion remains on what these concepts mean for your business, how they should be leveraged, and the value they can bring to your operations. We provided clarity on technology’s critical role in absence management and how it can increase efficiency in your organization.
And to conclude, we brought the discussion full circle by discussing how technology can make intermittent leave administration both more compliant and more efficient.
