The work we do is personal. It’s meaningful, and it’s fraught with nuances and liabilities, especially when we talk about the Americans with Disabilities Act (ADA). And since most employers manage ADA claims internally and track them manually, how do we steer clear of legal quagmires? One way is taking an individualized approach.
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The CEO’s Desk: ADA Compliance 101
By Terri L. Rhodes, CCMP, CLMS, CPDM, MBA, CEO, DMEC
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