The COVID-19 pandemic taught the County of Orange team a lot about how to support employees and avoid the rabbit hole of dark possibilities when it comes to disability management precautionary practices. For human resources and disability management professionals who seek to balance employee demands with employer requirements for service or product delivery, the pandemic reaffirmed the need to communicate and follow established accommodation processes.
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Employer Perspective
Employer Perspective: Avoiding the Rabbit Hole
By Azucena M. Coronel, CPDM, CLMS, Manager, Integrated Disability and Absence Management, County of Orange; Kymberly Clay, CPDM, CLMS, Disability Leave Manager, Consultant
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