Resources
Accommodation Resources
REASONABLE ACCOMMODATION PROCESS RESOURCES & TOOLS
The Americans with Disabilities Act (ADA) requires reasonable accommodation in three aspects of employment: 1) to ensure equal opportunity in the application process, 2) to enable a qualified individual with a disability to perform the essential functions of a job, and 3) to enable an employee with a disability to enjoy equal benefits and privileges of employment.
Disability accommodations required under the ADA include a broad array of adjustments, ranging from alterations to a workspace to the ability to work from home to time away from work.
Quickly identifying accommodation needs and meeting them successfully is an important component of every employer’s compliant absence management program. To help employers tackle what can sometimes be a daunting process, this resource page provides information about useful policies and procedures, how to recognize and handle accommodation requests, how to determine effective accommodations, and what types of accommodations might be reasonable.
DMECommunities Americans with Disabilities Act (ADA) Group
DMECommunities, our online networking groups, provide members with a welcoming and professional environment where they can directly connect with industry peers, ask/answer questions, share resources, seek feedback, and obtain absence and disability management information. The Americans with Disabilities Act (ADA) Group is your destination for everything ADA — from the interactive process, to effective accommodations, and much more.
ADA Accommodation Process Microcredential Course
The ADA Accommodation Process Microcredential Course is an interactive, self-paced training — featuring real-life scenarios and knowledge checks — focused on how to navigate employee accommodation requests effectively and confidently. The online course, which includes applicable resources and a certificate and digital badge upon completion, covers conducting the interactive process, making accommodations, communication and documentation, and tracking, managing, and monitoring accommodations.
Accommodation Resources by Category
DMEC Webinars
DMEC provides a variety of webinars on topics related to the accommodation process, return to work, stay at work, and the Americans with Disabilities Act (ADA) throughout the year. We invite you to watch the recordings from some of our past webinars.
@Work Articles
Each year in @Work magazine, we highlight programs, tools, and resources employers can use to manage the reasonable accommodation process. Check out the issues, articles and columns below.
Feature articles
Spotlight articles
Columns
- Supporting the Mental Health of Your Workforce
- 30 Years of ADA Disability Compliance: Increasing Requests Prompt Teams to Regroup
- Managing Reasonable Accommodations for Employees Who Are Significantly Disabled
- Interactive Process: The Next Generation
- Reassignment Is a Reasonable Accommodation
- Drumming Up Creative Accommodation Solutions
- COVID-19: Engaging in the Interactive Process with Employees at Higher Risk
- How Accommodations Add Value to the Workplace
- Managing ADA Reasonable Accommodation Requests in the Face of COVID-19
- What Can a Bus Driver Teach Employers About Undue Hardship under the ADA?
- Employing Technology in Your ADA Process Just Became More Crucial
- Moving the Needle: Integrating ADA/ADAAA Accommodation & Career Mobility
- Navigating Multi-Site Challenges with Consistent ADAAA Practices
- Unreasonable Accommodations: Can I Send the Employee to a Doctor of My Choice?
- Avoid Penny Wise and Pound Foolish Accommodation Decisions
- Employers Can Leverage Clinicians to Support their ADA Compliance Efforts
- ADA Accommodations for Mental Health
DMEC Sample Templates & Forms
DMEC provides a variety of sample checklists, policies, letters, templates, guides, and more to help you effectively manage your absence management programs. The samples below are intended to help you with the reasonable accommodation process.
Other
JAN Workplace Accommodation Toolkit
The JAN Workplace Accommodation Toolkit provides resources for recruiters, hiring managers, and supervisors, including just-in-time training videos, successful accommodation examples, sample accommodation program metrics, resource articles, and much more.
JAN Searchable Online Accommodation Resource
The JAN Searchable Online Accommodation Resource (SOAR) system is designed to let users explore various accommodation options for people with disabilities in work and educational settings.
JAN Employers’ Practical Guide to Reasonable Accommodation Under the ADA
The JAN Employers’ Practical Guide to Reasonable Accommodation under the Americans with Disabilities Act is a summary of some of the most frequent issues that employers have regarding accommodations and ADA compliance and JAN’s practical ideas for resolving them.
EEOC Employer-Provided Leave and the ADA Resource Page
This resource page provides general information to employers and employees regarding when and how leave must be granted for reasons related to an employee’s disability in order to promote voluntary compliance with the ADA.
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