The Americans with Disabilities Act (ADA)1 requires employers with 15 or more employees to provide reasonable accommodation(s) to employees with disabilities. The Equal Employment Opportunity Commission (EEOC) recommends engaging in an informal or interactive process2 to understand employee needs and identify a reasonable accommodation. Each employee has unique requests, needs, and experiences, which is why workplace accommodations never have a one-size-fits-all solution. A well-defined and broadly communicated internal process supports workplace accommodations and helps employees advocate for themselves.
Resources
@Work Magazine
Integrated Absence Management
Integrated Absence Management: The ADA and the Interactive Process
By Annie Jantz, Senior Product Manager, Leave Solutions, Lincoln Financial Group; Angela Correau, Director, Vocational and Accommodation Services, Lincoln Financial Group
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