What Integrated Programs Have to Offer

By Bryon Bass

SVP, Disability and Absence Practice & Compliance
Sedgwick

Since the original concept for integrated disability management delivered its positive outcomes for employers and employees, it has been expanded to serve a broader function.

The vision for a single point of contact, integrated data collection, and specialty case management originally included short-term and long-term disability and workers’ compensation (WC). Now included under the expanded scope of integrated absence management (IAM) are the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and a host of state or local statutory requirements such as paid family and medical leave and paid sick leave.

Amid these changes, industry professionals still share a collective desire for the same positive outcomes that can be achieved through a more collaborative, integrated approach: administrative efficiencies, financial savings, and enhanced employee experience. And in fact, some employers are striving for and achieving goals many thought impossible a few decades ago.

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