Pandemic Workplace Technology Trends

By Marjory Robertson, Esq.

AVP, Senior Counsel
Sun Life U.S.

By Abigail O’Connell, Esq.

Senior Counsel
Sun Life U.S.

Technology has played a key role as businesses adopt remote operations. Employers are accelerating technology uses to ensure safety in the workplace and enable employees to work productively from home. Employers now are seeking long-term solutions for what they initially anticipated were only short-term needs.

Health and Safety

Many state and local mandates require employers to conduct daily health screenings, including taking temperatures, and to maintain data to facilitate contact tracing if a workplace COVID-19 diagnosis occurs. Technology companies have developed devices and applications to help meet these needs, such as devices for taking temperatures while maintaining physical distance, and wearable devices to alert users when they aren’t maintaining appropriate distance. Some wearable devices can collect contact data to facilitate contact tracing, and others can even notify a user if they were in close contact with someone reporting a COVID-19 diagnosis. Similar technologies are also available in mobile apps. While these monitoring devices and applications help promote safety, they also raise privacy concerns and other potential legal and employee relations issues.

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