Webinar Recording: Balancing Compassion & Compliance When Entitlements Exhaust

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Navigating the evaluation of employment status for employees on a leave of absence or disability can be complex. In this session, we explored two contrasting case studies — one showcasing an optimal outcome, and the other revealing a less favorable situation — and discussed helpful strategies for managing the inherent risks and challenges when making job decisions for employees on leave. Using smart decision-making and the right resources, we can reach outcomes that are fair, follow the rules, and show understanding for our employees’ situations.


  • Samantha Reed, Senior Absence Consultant, Symetra
  • Scott Kegler, CLMS, Claims Practice Leader, Absence & Disability, Symetra


This webinar qualifies for the following CEUs: 1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.