Program Showcase: Compassionate Tools for Engagement Needed

Jai Hooker@Work


Using Compassionate Tools for Engagement

By Aarin Harper, Leave & Disability Administrator, University of Iowa Health Care

Many leave and disability administration teams are doing more, which can have a negative effect on the wellbeing of those of us in the human resources field. For example, the Leave and Disability Administration (LDA) team at University of Iowa Hospital and Clinics (UIHC) has experienced more employee requests for leave and accommodations, particularly regarding mental health. From 2020 to 2022, the team saw a 17% increase in accommodation requests due to anxiety; requests for the federal Family and Medical Leave Act were up 11% with an increase in time off to manage depression; and the team handled a 55% increase in accommodation requests overall. There are also increasing compliance challenges due to new legislation, such as the Pregnant Workers Fairness Act and Providing Urgent Maternal Protections for Nursing Mothers Act. To help teams address these challenges, the UIHC team has tapped a few resources including the LifEdvice E4 Method to refuel and support health and well-being, resulting in more energy to address the needs of employees.

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