2024 Tools & Tactics Webinar: Enhancing Employee Experience – The Synergy of Technology and the Human Touch - Disability Management Employer Coalition (DMEC)

Wednesday, May 15

9:00 am PT | 12:00 pm ET

As technology propels us forward, many fear the human connection will be lost. Join us as we explore tips and tactics to build out program efficiencies without sacrificing the personal connection that so hugely impacts the employee experience. This session will explore a holistic approach to employee experience management that leverages artificial intelligence (AI), automation, and the human touch. We will discuss ways for organizations to embrace the potential of technology while upholding the fundamental importance of human connection and empathy; ultimately driving greater employee and user experience.

DMEC members receive free registration for webinars.

Learning Objectives

Understand the role of AI and automation in enhancing employee experience.
Explore the importance of the human touch in employee interactions.
Discuss strategies for integrating AI, automation, and the human touch to enhance employee experience.

Presenters

Rachael Choate
CLMS, Lean Six Sigma Green Belt

Product Manager
FINEOS

Rachael Choate, a Product Manager at FINEOS, has deep domain expertise in leave, accommodation, and disability management. Rachael has spent 10+ years in the absence management industry, with experience in operations, consulting, and product positions.

Rachael graduated from the University of Colorado, Boulder and has a passion for driving innovative and sustainable absence management solutions.

Maura Tarrant

Product Manager
FINEOS

Maura Tarrant is Integrated Disability and Absence Product Manager at FINEOS, the leading provider of core systems for life, accident, and health insurers globally.

Through innovative and agile ways of thinking and working Maura is continuously focused on advancing the product using the most appropriate digital technologies.

Maura has years of experience in delivering and leading these types of change and is an expert in bringing together priorities of all stakeholders both internal and external to develop creative solutions that lead to high customer satisfaction while also improving overall business and technical outcomes. Maura is also acutely focused on ensuring that such solutions are also compliant.

CEUs

This session qualifies for the following CEUs: 1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM. To qualify for CEU credit:

You must attend the full duration of the webinar. Following the webinar and once attendance has been confirmed, you will receive an email with CEU reporting information.
You must register for and watch the webinar individually. Group participation does not qualify for CEU credit.

Exclusively offered by DMEC, the Certified Leave Management Specialist (CLMS) program is the only professional designation of its kind that provides interactive, hands-on training to ensure your programs effectively comply with state and federal leave laws. Learn more about the CLMS program.