Getting the Right Care at the Right Time
By David Berube, MD, MPH
VP Claims, Chief Medical Officer
Lincoln Financial Group
By Glenn Pransky, MD, MOH
Scientific Advisor
Lincoln Financial Group
Healthcare has gone through a revolutionary shift from in-person to virtual care during the COVID-19 crisis. It’s not always easy to know which direction to go for care, and how to make the most of telemedicine visits.
By March 2020, in-person primary care visits had dropped 70%, partially replaced by telemedicine.1 The trend toward virtual healthcare visits is still growing as many employees and their families experience the benefits of telehealth that include ease of scheduling, timeliness of care, less time off work, quality and safety, lower cost, and positive impact on their health.
Telehealth can help employers address the worrisome trends of employees delaying preventive medical and dental care and ignoring symptoms (over 50% of Americans are doing this), and the increase in pandemic-driven mental health conditions and stress (reported by over 40%).2
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