A Remote Possibility: Compliance Challenges to Returning to Offices

By Alicia Heine, CRC, CCM, ADA Program Consultant, The Hartford; Janîce Malcolm-Beeker, JD, Assistant General Counsel, The Hartford

U.S. employers have had two years to assess the effectiveness of large-scale remote work, which has been successful in many situations. And more U.S. employers are embracing hybrid work in a post-COVID-19 world¹ to balance the ease of working from home with the benefit of face-to-face collaboration and camaraderie.

To bring some or all workers back on-site, employers face legal requirements and complexities, including whether a work-from-home setup is a reasonable accommodation under the Americans with Disabilities Act (ADA). As with all ADA requests, it depends on the specific case.

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