@work

2022 Employment Practices Compliance Issue

March-April 2022

Facing ongoing challenges and expanding responsibilities, IAM professionals are arming themselves — and their teams — with the knowledge, skills, and resources to ensure compliance. This issue of @Work magazine includes tips and tools to support and guide professionals as they navigate long COVID, an increasing number of accommodations, and return-to-office implementation after years of anticipation.

The CEO's Desk

While statistics show improvements from previous years, it is clear we haven’t yet mastered compliance especially when it comes to granting FMLA leave and providing ADA accommodations. There continues to be a need for ongoing training, effective communication, and an evaluation of staff knowledge, skills, and comfort level with the difficult aspects of integrated absence management.

Feature Articles

As it currently stands, employers can make their own determinations about requiring vaccinations though they must abide by the general duty clause in the Occupational Safety and Health Act to provide a work environment that is “free from recognized hazards.” And whether they are required to or choose to enact a mandatory vaccination policy, some employees will seek exceptions.
Employers are subject to a multitude of annual changes pertaining to absence and statutory disability from legislatures, the U.S. Department of Labor, state labor departments, and other regulatory agencies. Employers can protect themselves by creating a leave compliance action plan and knowing how to respond to the complexities of regulatory changes.

Spotlight Articles

Compliance Showcase

Leave abuse can damage workplace morale while driving up costs because of lost productivity, overtime pay, or the need to hire replacement workers. Challenging a suspicious certification may rein in an employee playing loose with FMLA leaves and allow you to manage the claim effectively. More broadly, it can have a ripple effect for other requests.

Program Showcase

As we’ve learned in the last two years, employers need to be agile and flexible. They must be able to quickly implement new leaves, policies, and benefits to continue operations and remain compliant as they face pandemic-related issues and other developments that lie ahead.

Compliance Showcase

Even though USERRA has been the law for more than a quarter century, employers and employees still struggle with its nuances. What types of service are covered? How much work can an employee miss due to military service? An early 2021 amendment to USERRA further muddied the waters, as did a handful of recent court cases regarding pay during military leave.

Program Showcase

It is a good practice to evaluate your federal Family and Medical Leave Act administrative choices periodically to make sure they meet your organization’s needs and goals — particularly in light of changes made to state laws and workplace norms during the last two years.

Expanded Perspectives:
@Work To Share

DMEC provides the following @Work magazine articles and podcast episodes to offer additional perspectives on and increase awareness of integrated absence management trends and challenges. The resources — available to members and nonmembers — can be shared with your colleagues and through social media channels.
a pyramid pointing downward with a pink ball balanced on top with a pink background
2022 Trends
Determining a “reasonable accommodation” is more complicated than ever, due to ongoing concerns about COVID-19, long COVID, and a dizzying number of state-specific requirements for COVID-19 vaccine accommodations and supplemental paid sick leave. We must brace for ongoing COVID conversations — considering millions of people are affected by long COVID which may be keeping more than one million employees out of work.

DMEC Podcast

The first episode of “Absence Management Perspectives: A DMEC Podcast” offers insights into how absence management professionals have kept pace with high demand for ADA requests prompted by COVID-19. Listen in as DMEC CEO Terri Rhodes chats with industry experts about the volume of claims, coping mechanisms, and the agility and innovation that has kept professionals’ heads above water during this difficult time. 

older woman sitting reaching forward to type on a laptop
The 11th annual DMEC Employer Leave Management Survey white paper, published April 15, provides context for an increasingly complex industry that affects all aspects of an organization’s success. The survey has grown in size and scope since 2011 and illustrates a growing recognition that integrated absence management programs mitigate costly compliance risks.

DMEC Podcast

In this episode of “Absence Management Perspectives: A DMEC Podcast,” Terri Rhodes, DMEC CEO, discusses findings and trends illustrated by the 11th Annual DMEC Employer Leave Management Survey with Karen English, senior vice president of Spring Consulting, an Alera Group Company. 

Columns

pregnant woman driving
Absence Matters
Many companies are engaging in interactive dialogues with pregnant employees — whether or not the state requires them to do so. This approach offers multiple benefits as in almost all situations, if employers and employees find solutions that help employees stay at work, everyone wins.
hands holding a small note in front of a keyboard that says Hybrid Work Model
Integrated Absence Management
With ongoing safety concerns driven by COVID-19 and a challenging employment market, it’s essential to figure out how remote and hybrid work affect workplace rules and procedures — especially when you are managing something as complex as employee leave requests.
young woman comforting an older woman sitting on a couch
Engaging Today’s Workforce
The next challenge on the horizon is navigating new and existing leave laws in hybrid workplaces, where employees work from offices on some days and remotely on others. While the transition to a hybrid work environment may be challenging for many, it has been especially difficult for caregivers who balance work and caregiving responsibilities.
5 people walking to a staircase
Employer Solutions
More U.S. employers are embracing hybrid work in a post-COVID-19 world to balance the ease of working from home with the benefit of face-to-face collaboration and camaraderie. To bring some or all workers back on-site, employers face legal requirements and complexities, including whether a work-from-home setup is a reasonable accommodation under the ADA.
two men talking looking at a tablet
Common Sense Compliance
This month marks the two-year anniversary of employers navigating complex COVID-19-related employment practice compliance issues including employee safety, paid and unpaid leave, and accommodations. Amid a constantly changing environment, employers must remain diligent in maintaining compliance and continuing to foster healthy and safe work environments.
doctors hands handing a prescription to another person
Featured Case
A common challenge for employers administering Family and Medical Leave Act (FMLA) leave is dealing with incomplete (blank sections) or insufficient (vague, ambiguous, or nonresponsive) certifications. The FMLA regulations provide guidelines for addressing incomplete and insufficient certifications.
Woman sitting at a desk looking at her computer screen
Leave Technology
When evaluating technology options, start with two nonnegotiables — compliance and data security — both of which should be considered the bare minimum for moving forward with a vendor. Once those items are assessed, consider other important criteria such as automation, analytics, and whether the technology is employee centric, scalable, and adaptable.
woman looking intently at another woman sitting across from her
The Disabled Workforce
While your organization may still be in survival mode dealing with COVID-related absences, it is time to start thinking about implementing a strategic leave management plan to accommodate absences and ensure success.

@Work

@Work™ magazine is the official publication of the Disability Management Employer Coalition. Copyright© 2024. Disability Management Employer Coalition (DMEC). All rights reserved.

Editorial Staff

Editor: Heather Grimshaw
Editorial Advisory Group Members: Linda Croushore, Rebecca Fisco, Jenny Haykin, Terri Morris, Fred Schott, Jessica Thornton, and Lori Vickory

Editorial Policy

The goal of @Work is to present industry and Association news, highlight member achievements, and promote the exchange of specialized professional information. The statements and opinions expressed herein are those of the individual authors and do not necessarily represent the views of the Association, its staff, board of directors, or its editors. Likewise, the appearance of advertisers does not constitute an endorsement of products or services featured in this, past, or subsequent issues of this publication. DMEC makes no representations, warranties, or assurances as to accuracy of the information contained in the articles, and no content herein is legal or tax advice. Consult appropriate professionals for legal or tax advice.

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