Strategic Supplier Partnerships Can Bridge Program Gaps
By Tori Weeks, CWCP
Director of Workforce Solutions
When employers pursue integrated absence management (IAM), they often bring suppliers into strategic partnerships to achieve their ambitious goals.
The program model of using a single-source vendor for a turnkey integration program was rejected by the market about 20 years ago.
However, employers still want the advantages promised by that model, and have found that strategic partnerships can deliver some of those advantages. Suppliers who are sensitive to employer needs can bring more integration to difficult and fragmented program areas such as healthcare. And through strategic partnership tools such as vendor summits, employers can create a program environment where integration is facilitated among their suppliers.
Supplier Relationship Management
Just as integration exists on a continuum, from rigid program silos to full integration using a data warehouse, supplier relationship management (SRM) also exists on a continuum.
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