Aligning Workers’ Compensation: Mental Health and the EAP

Tasha Patterson@Work


The Role of Mental Health and the EAP in Resolving WC Claims

Mental Health and the EAPBy Gary Anderberg, PhD

SVP Claim Analytics
Gallagher Bassett

Attitudes are changing about engaging with mental health issues that impact workers’ compensation (WC) claims.

Historically, WC adjusters were warned they were “buying a mental claim” if they acknowledged that depression or related issues were delaying a claimant’s return to work (RTW). Three new medical codes for psychiatric healthcare, introduced in 2018,1 are changing that. It is now possible to provide a short course of cognitive behavioral therapy (CBT) or to refer the claimant into the employer’s employee assistance program (EAP) counseling service without creating an additional claim exposure for the WC program. You can use this opening to improve RTW and reduce disability durations.

Full content is available to DMEC members only. Log in to view the complete resource.

If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

If you are being asked to log in more than once, please refresh your browser.